Contact Cal Coast Customer Service

Why should I report an Issue with Cal Coast Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of California Coast Credit Union to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. California Coast Credit Union - Enjoy the convenience of mobile banking with Cal Coast Mobile.

2. It’s fast, secure and completely free! *Mobile banking requires members to be enrolled in Cal Coast Online Banking.

3. Mobile phone carrier charges may apply for internet access.

4. Contact your mobile phone provider for information regarding those charges.

1. Transaction memos don't allow the simplest special characters, no way to send messages to CU in app, acct nicknames don't display so it's hard to distinguish multiple accts you may have of the same type, can't schedule recurring transfers, can't view draft images or statements, the list goes on.

2. I used it to deposit a check and it went through no problem... except I get a letter in the mail later telling me that it actually didn't because the images were messed up.

3. If I do manage to capture the entire check, it fails to deposit the check stating the lighting is bad which is not true.when the app works it's good.

4. Great app for basic monitoring and mobile deposit!Features are dated and is in need of a tune up/upgrade.

5. UPDATE: Cal Coast called me like 10 min later and was able to help me fix the problem, super helpful.(Please help) I'll change my rating once the issue is resolved.

6. Now I enter my ID code & pw, CACOCU tries have to send me an email to verify that never arrived, and they freeze me out after so many tries and give me a number to call to verify it's me.

7. I love the biometric sign-in, being able to easily transfer money around my own checking, savings, and credit accounts, as well as transfer money to my family's accounts.

8. 2 stars only because I can see my bal and transactions.The mobile deposit function is absolutely horrible.

9. The 1st issue I've had with the app and bank is that, the app wont show you your entire account numbers just the last few digits.

10. If the images weren't OK the app should have said so when I did the deposit, right? Unfortunately I had already shredded the check, silly me.

11. Lesson learned & disappointed.Mobile deposit does not work.

1. Fix Cal Coast Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cal Coast: Restarting the app will resolve most errors.
2. Update the Cal Coast App. Here is how:
   1. On Android goto PlayStore » Search for "Cal Coast" » Open Cal Coast Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cal Coast » click "UPDATE".
3. Clear Cal Coast Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Cal Coast servers.
   1. On Android, goto Settings » Apps » Select "Cal Coast Mobile" » click Storage » click "Clear Cache".
4. Check Cal Coast app permissions. If any of these permissions required to use your device's features are disenabled, Cal Coast might not work.
5. Uninstall and reinstall Cal Coast. If nothing else has worked, completely uninstall Cal Coast then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cal Coast not working

2. Fix Cal Coast Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cal Coast be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cal Coast not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cal Coast may not be able to connect to the Internet when running in the background.