Published by Standard Motor Products

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Why should I report an Issue with SMP Parts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Standard Motor Products to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SMP Parts

1. In addition to the features above and our option to submit a New Product Idea, the SMP Parts App 3. 0 still offers the essential built-in tools that made Version 2. 0 an award-winning app. With Version 3. 0, you’ll still have functions such as Part Number Lookup, Year/Make/Model Lookup, and VIN scanners.

2. The award-winning SMP Parts App has been revamped and updated with exciting new tools to make part lookups even easier.

3. We designed and tested the SMP Parts App to give you the easiest and most powerful tool for finding SMP parts.

4. Here’s what you can do with the new SMP Parts App 3.

5. The SMP Parts App features the following brands: Standard Brand, Blue Streak, BWD Automotive, Four Seasons, TechSmart, Intermotor, Hayden Automotive, ACI, ProSource Heater Cores, Everco HD and Compressor Works.

SMP Parts Customer Insights

1. Waste of timeIt's really convientNone of the buttons openFantastic appBwd rep showed me this.. just love the extra tool to find my customers parts.Used this app to cross references my tail light pig tail and it found the exact one i needed.Quick and easy to use.

2. Love it so much very helpful.🤩It dont workPDF files on part installation fail to open.

3. Does the app require some sort of special PDF reader ? I couldn't find any help files anywhere for this app.Nothing worked.

Steps to Troubleshoot & Fix SMP Parts Issues

1. Fix SMP Parts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SMP Parts: Restarting the app will resolve most errors.
  2. Update the SMP Parts App. Here is how:
    1. On Android goto PlayStore » Search for "SMP Parts" » Open SMP Parts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SMP Parts » click "UPDATE".
  3. Clear SMP Parts app cache: Clearing cached data will force your app to retrieve the latest data directly from SMP Parts servers.
    1. On Android, goto Settings » Apps » Select "SMP Parts" » click Storage » click "Clear Cache".
  4. Check SMP Parts app permissions. If any of these permissions required to use your device's features are disenabled, SMP Parts might not work.
  5. Uninstall and reinstall SMP Parts. If nothing else has worked, completely uninstall SMP Parts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SMP Parts not working


2. Fix SMP Parts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SMP Parts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SMP Parts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SMP Parts may not be able to connect to the Internet when running in the background.

Reported Issues