Published by Copart on Aug 20, 2024

Report an issue with Copart GO.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Copart GO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Copart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Copart GO

1. Create offsite assignments, view your inventory, accept and negotiate pre-auction offers from Buyers and scan VIN numbers to instantly decode and populate vehicle information—all from your mobile device!

2. Simply take vehicle photos and scan VIN numbers to decode and populate a vehicle’s year, make, model and more—all within the app.

3. The Copart GO App lets Sellers list cars from their own lots in minutes and connects their inventory with Buyers around the world.

4. The Copart GO App makes it easy to list your vehicle.

5. Save drafts of assignments so you can complete them when it’s convenient for you.

6. Receive push notifications right to your smartphone or tablet instantly whenever a Buyer makes an offer.

7. You can view, accept and negotiate offers on your vehicle(s) instantly within the Copart GO App. • Scan VIN to decode and populate a vehicle’s year, make, model and more. • Take photos of vehicles within the app while creating assignments. • Save drafts of your vehicle assignment entries so you can complete them later. • Receive offers within minutes of entering assignments. • Review, accept and negotiate offers within the app—all in real time!

Copart GO Customer Insights

1. Any concerns we have they listen and do something about it!This app is great it helps me post a lot of my inventory without having to deliver it to copart first.app constantly crashes, freezes and makes you relog in 17 times a dayGreat place to buy cars from very convenient and great pricesI'm very grateful for excellent service from Copart company.

2. I sold a lot of our vehicles from our dealership through Copart app.it's an amazing and friendly app to create lots.

3. Very user friendly.

4. So easy to use.

Steps to Troubleshoot & Fix Copart GO Issues

1. Fix Copart GO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Copart GO: Restarting the app will resolve most errors.
  2. Update the Copart GO App. Here is how:
    1. On Android goto PlayStore » Search for "Copart GO" » Open Copart GO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Copart GO » click "UPDATE".
  3. Clear Copart GO app cache: Clearing cached data will force your app to retrieve the latest data directly from Copart GO servers.
    1. On Android, goto Settings » Apps » Select "Copart GO" » click Storage » click "Clear Cache".
  4. Check Copart GO app permissions. If any of these permissions required to use your device's features are disenabled, Copart GO might not work.
  5. Uninstall and reinstall Copart GO. If nothing else has worked, completely uninstall Copart GO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Copart GO not working


2. Fix Copart GO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Copart GO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Copart GO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Copart GO may not be able to connect to the Internet when running in the background.

Reported Issues