Contact GoSpotCheck Customer Service

Why should I report an Issue with GoSpotCheck?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GoSpotCheck to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Take photos, add notes, and complete forms through the GoSpotCheck Android app and share with your team seamlessly via our secure web-based dashboard.

2. GoSpotCheck is a web and mobile application that enables teams to easily share intelligence from the field.

3. You MUST activate our application only after being invited by your company administrator to use GoSpotCheck.

4. If you have not been invited to activate the application by your company administrator, you are not able to use this app.

5. Set up missions to be completed at specific locations and get structured data back from the field in real-time.

6. A simple way to collect, structure, and share field intelligence.

7. GoSpotCheck is an app for enterprise customers.

8. Say goodbye to offline forms, clipboards, and email updates and start getting easy to understand, structured data.

1. I have been using this app for several years now and honestly I respect the company a lot because they are very approachable and easy to access on a phone if you need to speak with them.Very slow at times, and as another reviewer stated the camera now is iffy as to how the pictures come out - which is a necessary function for most missions our company builds.

2. restarting the app, the device, the missions, logging out and back in, deleting the app, nothing fixes this, it hits at complete random, and is detrimental to my position at work.

3. I can't complete missions routinely, because it will not allow me to answer questions after starting the missions at complete random.

4. And when GSC is slow makes it frustrating to complete stores.Easy to use and relatively quick.Good app to use for auditing / merchandising to make sure you don't miss anything.

5. Difficult to edit things once in the system, creating duplicates for specific locationI work as a full-time mystery shopper an auditor.

6. Overall though, aside from a few glitchy bugs that need working out, this is a pretty decent appMany of the questions are redundant.

7. Best mystery shop app! I can answer questions in any order.

8. Also, any tap on the bottom buttons such as activity or settings takes you to the store list.

9. The only problem, but it is a small one, is finding the questions I missed when trying to submit.

10. I wish you would put a note section for each store so we don't have to look through the history to see what we accomplished or what problem we had at the store.

11. I have never had to revisit a shop because the app couldn't complete a log in/log out session.

1. Fix GoSpotCheck Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GoSpotCheck: Restarting the app will resolve most errors.
2. Update the GoSpotCheck App. Here is how:
   1. On Android goto PlayStore » Search for "GoSpotCheck" » Open GoSpotCheck » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoSpotCheck » click "UPDATE".
3. Clear GoSpotCheck app cache: Clearing cached data will force your app to retrieve the latest data directly from GoSpotCheck servers.
   1. On Android, goto Settings » Apps » Select "GoSpotCheck" » click Storage » click "Clear Cache".
4. Check GoSpotCheck app permissions. If any of these permissions required to use your device's features are disenabled, GoSpotCheck might not work.
5. Uninstall and reinstall GoSpotCheck. If nothing else has worked, completely uninstall GoSpotCheck then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GoSpotCheck not working

2. Fix GoSpotCheck Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GoSpotCheck be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GoSpotCheck not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GoSpotCheck may not be able to connect to the Internet when running in the background.