Published by ShopStyle, Inc. on Nov 11, 2024

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Why should I report an Issue with ShopStyle: Fashion & Cash Back?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ShopStyle, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ShopStyle Customer Insights

1. search results for a keyword will automatically filter to the brand of the listing I just clicked onI use this app on an android and i keep getting time out error anytime I open the app(home) but the favourites and search tab work.

2. Like a review below, when i try and remove a favourite by clicking the heart it removes an item from somewhere else on the list! I am not sure if this is because I have switched from Apple to Android but I wouldnt expect that to alter my account.I like the app overall but its very apparent bugs (at least for Samsung Galaxy S9) make it frustrating to use.

3. Shows different pictures to the item advertised, changes to correct image when you click on it, which gets old fast.. I'd use this app a lot more if it worked well but I don't tend to reach for it much anymore just because it's not as smooth as it could be.I used to love this app and Im not sure whats happened but it doesnt work like it used to.

4. But it worked well when I still had my ipad few months back before it was stolen.Seems like a decent app, but something that i find really annoying is that when you press on something you like, to see the details of the product, there is no back button to go back and browse everything in grid view again.The iOS app is so much better than the Android app.

5. I logged in and found my favourites list full of items from last year (or longer) that i had removed a long time ago, but no recent ones.

6. Can you please match the android app to the iOS app?this is so buggy!! what happened to this app? it used to be at great finding different styles of clothes at different prices.

7. What's happening?Terrible app, it used to work, but now you cannot add filters as they do not save and if I select lowest to highest price it does not show.My experience is not good.

8. when I search a specific keyword, the app chooses which category to search (i.e-- the keyword "prairie" and will only search in beauty because of the skincare brand, la prairie.), 2.

9. On android the images are extremely low resolution, the filtering and sorting is clunky, and results are cut short after a few pages of scrolling and you can't endlessly scroll.

10. Quite buggy, if you try to remove an item from favourites it will just delete something else from your favourites list.

11. On the Android app, I can't even submit feedback since the form is broken so writing it here.

Steps to Troubleshoot & Fix ShopStyle Issues

1. Fix ShopStyle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ShopStyle: Restarting the app will resolve most errors.
  2. Update the ShopStyle App. Here is how:
    1. On Android goto PlayStore » Search for "ShopStyle" » Open ShopStyle: Fashion & Cash Back » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShopStyle » click "UPDATE".
  3. Clear ShopStyle: Fashion & Cash Back app cache: Clearing cached data will force your app to retrieve the latest data directly from ShopStyle servers.
    1. On Android, goto Settings » Apps » Select "ShopStyle: Fashion & Cash Back" » click Storage » click "Clear Cache".
  4. Check ShopStyle app permissions. If any of these permissions required to use your device's features are disenabled, ShopStyle might not work.
  5. Uninstall and reinstall ShopStyle. If nothing else has worked, completely uninstall ShopStyle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ShopStyle not working


2. Fix ShopStyle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ShopStyle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ShopStyle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ShopStyle may not be able to connect to the Internet when running in the background.

Reported Issues