Contact Shopee MY Customer Service

Why should I report an Issue with Shopee MY: No Shipping Fee?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shopee to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With strong payment and logistical support, Shopee is an e-commerce platform and online shopping app that provides all users with an easy, secure and fast online shopping experience. • Catch bigger savings and small prices with our annual campaigns like 9. 9 Sale, 11. 11 Big Sale, and 12. 12 Birthday Sale. *SPayLater (inclusive of Pay Next Month and installments payment options) is a financing solution that offers users payment flexibility.

2. Shopee is the leading online shopping platform in Southeast Asia and Taiwan that offers convenient and seamless shopping to users looking to shop anytime, anywhere.

3. SPayLater is certified as Shariah Compliant by Amanie Advisors (“Amanie”), a global Shariah advisory firm and a registered Shariah advisory company with the Securities Commission Malaysia (SC). A processing fee of 1. 5% per month on total payment/order applies.

4. A late charge of RM10 is imposed if payment is not made within the stipulated time frame and the SPayLater and/or Shopee account will be suspended.

5. Shopping online in Malaysia is easy with Shopee!

6. SLoan is offered by SeaMoney Capital Malaysia Sdn Bhd, which has been granted a money lending license (No.

7. WL7728/14/01-2/240225) under the Moneylenders Act 1951 by the Ministry of Local Government Development (KPKT). 1.

1. Update: The delivery system is poor because it doesn't distinguish between the perishable item and others and deals all with the same frame time,and when chated with the service agent to suggest optimizing the delivery system didn't accept my suggestion,and asked me to commit to frame time up to more than one week for a perishable item! And then freezed the bad experience button to evaluate them!The service were good.

2. Annoying please fix thisAwful experience: Shopee Express does not care to deliver the item on time; it's not the first time.

3. Due to this, our response rate is getting lower !!! FIX IT ASAP !!Keep having homepage error while browsing.

4. Also, i love the price there were cheaper than the local price.App can be heavy, when i had quite a bit of items in cart, and wanted to select and move some of them to likes, it loads for so long and some items were unavailable that caused an error.

5. Hell, even Aliexpress looks better than this.This is the second time I use shopeefood after a year, not recommended at all.

6. Why? Is it so hard to return our money? And so many bad experiences with shopee Express.If you leave the app and open it back again the app cannot load anything regardless how kany times you try to reload the page.

7. We have a response rate of close to 99-100% all the time because we always response within 12 hours.

8. Some seller scam saying the item is ready stock, but it already out of stock, and they didn't inform the buyer.

9. Because of that, i have reopen and research the product again and waste a bit of my time to find it again but I'm fine.

10. The range time to buyer get refunded (cancel order) money is so long.

11. The seller chat loads on time.

1. Fix Shopee MY Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shopee MY: Restarting the app will resolve most errors.
2. Update the Shopee MY App. Here is how:
   1. On Android goto PlayStore » Search for "Shopee MY" » Open Shopee MY: No Shipping Fee » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shopee MY » click "UPDATE".
3. Clear Shopee MY: No Shipping Fee app cache: Clearing cached data will force your app to retrieve the latest data directly from Shopee MY servers.
   1. On Android, goto Settings » Apps » Select "Shopee MY: No Shipping Fee" » click Storage » click "Clear Cache".
4. Check Shopee MY app permissions. If any of these permissions required to use your device's features are disenabled, Shopee MY might not work.
5. Uninstall and reinstall Shopee MY. If nothing else has worked, completely uninstall Shopee MY then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shopee MY not working

2. Fix Shopee MY Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shopee MY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shopee MY not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shopee MY may not be able to connect to the Internet when running in the background.