Published by MyUS on Sep 12, 2024

Report an issue with MyUS Global Shipping App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MyUS Global Shipping App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MyUS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MyUS Global Shipping App image 1 contact MyUS Global Shipping App image 2

About MyUS Global Shipping App

1. With a MyUS address, shopping for your favorite brand in the US and UK just got easier. Not a member yet? Over 7. 7 million members worldwide trust MyUS with their international shipping needs.

2. Plus, our premier package consolidation combines multiple packages into one shipment, saving members over $67. 5 million on shipping costs.

3. MyUS members get fast delivery at discounted rates, thanks to our long-term partnerships with global carriers DHL, FedEx, UPS and USPS.

4. Shop US SALES TAX-FREE at Thousands of Stores and ship internationally with the MyUS Global Shipping App.

5. Your purchases arrive at our secure facilities, where they are consolidated to reduce shipping costs, and shipped to your doorstep.

6. Once packages leave MyUS they can be delivered worldwide in as little as 2-4 days.

MyUS Global Shipping App Customer Insights

1. When I tried to sign up it sent me to PayPal to give them $1.... If a million people are stupid enough, that's a million dollars for them for doing absolutely nothing but scamming you...Just installed the app and connected it to my PayPal account, and immediately, the amount of 120$ was taken from my balance, how so ??? You should add the option "delete my account"Literally have insane rules, and the shipping is so expensive, in my case it was higher than the price of all my items.

2. Worst shipping experience ever.The service has become very bad, the prices have been greatly increased, the registration of orders is delayed even in the business membership.

3. While they do communicate quickly, if you don't take out item insurance, you might not get all your items, and in my case, I had one item they still have at the facility but they refuse to give back to me because I didn't have insurance.

4. I sent tracking #'s and invoices, app showed they were received, 3 days later MyUS sent me an email requesting invoices.

5. This is causing the app unusable.Worst. My products were stuck in the US for no reason, and after contacting, a million times no reply from them.

6. When I gave them another address to ship it and asked them to ship it as one package they refused and billed me double to send to the same address.

7. They don't mention that you need to provide receipts for items when the retailer doesn't.

8. They do not ship many goods as a result of the wrong classification by the work team.

9. Careless in inventorying the items in the package.

10. Serious issues with app and needs to be in sync with info online.SCAM ALERT.

11. Don't buy from themApp was not keeping up to date with what was showing when I logged into my account on my laptop.

Steps to Troubleshoot & Fix MyUS Global Shipping App Issues

1. Fix MyUS Global Shipping App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyUS Global Shipping App: Restarting the app will resolve most errors.
  2. Update the MyUS Global Shipping App App. Here is how:
    1. On Android goto PlayStore » Search for "MyUS Global Shipping App" » Open MyUS Global Shipping App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyUS Global Shipping App » click "UPDATE".
  3. Clear MyUS Global Shipping App app cache: Clearing cached data will force your app to retrieve the latest data directly from MyUS Global Shipping App servers.
    1. On Android, goto Settings » Apps » Select "MyUS Global Shipping App" » click Storage » click "Clear Cache".
  4. Check MyUS Global Shipping App app permissions. If any of these permissions required to use your device's features are disenabled, MyUS Global Shipping App might not work.
  5. Uninstall and reinstall MyUS Global Shipping App. If nothing else has worked, completely uninstall MyUS Global Shipping App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyUS Global Shipping App not working


2. Fix MyUS Global Shipping App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyUS Global Shipping App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyUS Global Shipping App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyUS Global Shipping App may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my myus account

    — by Fathimath Shazla 2 years ago

  • Please cancel my myus account

    — by Fathimath Shazla 2 years ago

  • Kindly please cancel the subscription of MyUS. I don’t need it anymore.
    aminathnishfa014@redacted

    — by Aminath Nishfa 2 years ago

  • Cancel my subscription I am not using the app anymore.

    — by Rosie Ben 2 years ago

  • Jeg vil gerne have alle pengene tilbage

    — by Mikol Simonsen 2 years ago

  • To whom it may concern,
    I would like to cancel my subscription as I no longer wish to be a member.
    Email: qr.aly11118@redacted
    Membership type: Business
    Thank you for understanding
    Best regards,
    Renad

    — by Renad Alyahya 2 years ago

  • I would love to cancel this because i didnt use any of the service. Thank you.

    — by Nisha suhaimi 3 years ago

  • i do not want the subscription because i won’t need a package from the us anymore

    — by brittany milot 3 years ago

  • Hi, I need my subscription cancelled as I no longer will be needing the service. I have not made a single order and just less than 30 days ago.

    — by Zonke Makaula 3 years ago

  • I'd like to cancel the subscription. I didn't end up needing it like I thought I did.

    — by Mersadie 3 years ago

  • Sorry I don’t know how to buy product from usa

    — by Lang VICHHKA 3 years ago

  • I am cancelling my account with because I don't us it. I hope my request for cancellation will be considered

    — by Jane daisy madube 3 years ago

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