Published by Feel good contacts ltd on Oct 25, 2024

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Why should I report an Issue with Feel Good Contacts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Feel good contacts ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Feel Good Contacts

1. Browse from a wide range of contact lenses, glasses, sunglasses, prescription sunglasses, solutions and eye care.

2. We’ve been awarded ‘Leading Online Eye Care Specialists 2024’ by the SME News UK.

3. Shop all your eye care needs on-the-go with the Feel Good Contacts app.

4. Get access to expert eye healthcare advice and more from qualified opticians through our Eye Care Hub and newsletters.

5. Shop by 11:59pm for Next Day Delivery in the UK on in stock items and by 5:45pm for Same Day Dispatch in Ireland.

6. Loved by customers and rated ‘Excellent’ by Trustpilot, our prices start at £0. 85 / €0. 95.

7. Customer service available 7 days a week.

8. Free returns (UK only) and exchange.

Feel Good Contacts Customer Insights

1. The app makes it so much easier when you realise you're running low and has the option to either reorder previous orders or automate orders.Best place for contacts! Been using this app for years and won't go back! Great and fast service!Absolutely love this company and this app!! Super easy to reorder your, variety of companies to choose from, amazing packaging which fits through the letter box fast and reliable delivery and some very nice extras (sweets etc) in the boxes.

2. I've been using Feel Good Contacts for years now and it has always been reliable with next day delivery on orders.

3. And my daughter gets excited.when the package arrives becauses there's always sweets inside which is a nice touch.app is just clutter & waste of time, product is cheaper or the same price as the app direct to the website (not third party site).

4. I need to retrieve my account details because this app just doesn't stay logged in I've had to retrieve account before but when you keep forgetting your password its hard to get the details back to login so I can order contact lenses with a discount.

5. Thank you so much for making my life easier!!!Good so far, fast and easy to use.. Just one issue it doesn't load all of my previous orders, saying they are out of stock but when I do a separate search they are in stock.

6. By far the best place to get your contacts, hands down! The people are very pleasant as well !Delivery is quick and everything is affordable.

7. I need help logging inThis is a great place to order contacts from.

8. The delivery to the states is very quick and they keep you updated on the status of your order.

9. Great prices and good range for contacts too.

10. right now I have no contact lenses and I'm desperate to order some but I cannot remember my details and i cannot see what I'm doing even writing this is a struggle.

11. Delivery time wasnt delayed for me but during the pandemic it may get delays which I totally understand :)I don't know about the app bc I haven't used it before, but the website is and was a lifesaver for me.

Steps to Troubleshoot & Fix Feel Good Contacts Issues

1. Fix Feel Good Contacts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Feel Good Contacts: Restarting the app will resolve most errors.
  2. Update the Feel Good Contacts App. Here is how:
    1. On Android goto PlayStore » Search for "Feel Good Contacts" » Open Feel Good Contacts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Feel Good Contacts » click "UPDATE".
  3. Clear Feel Good Contacts app cache: Clearing cached data will force your app to retrieve the latest data directly from Feel Good Contacts servers.
    1. On Android, goto Settings » Apps » Select "Feel Good Contacts" » click Storage » click "Clear Cache".
  4. Check Feel Good Contacts app permissions. If any of these permissions required to use your device's features are disenabled, Feel Good Contacts might not work.
  5. Uninstall and reinstall Feel Good Contacts. If nothing else has worked, completely uninstall Feel Good Contacts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Feel Good Contacts not working


2. Fix Feel Good Contacts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Feel Good Contacts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Feel Good Contacts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Feel Good Contacts may not be able to connect to the Internet when running in the background.

Reported Issues