Contact OurShopee Customer Service

Why should I report an Issue with OurShopee - Online Shopping?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OurShopee to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With Ourshopee you can shop from a wide range of categories, like Electronics, Home and Kitchen Accessories, Jewelry, Personal Care Products, Toys, Sports Equipment, and so on and so forth.

2. We are providing 24/7 charming customer service. Simply ourshopee. com is the last word for perfect.

3. We also provide a return service within 7 days of receiving the order. ■ Download our app and search for everything you want!

4. Introduction to a new payment platform - Tabby, where a user can order using Debit Card or Credit card and pay in 4 easy installments. No interest. No catch.

5. We are leading in e-shopping with a wide range of customers across UAE, Oman, Qatar, Kuwait, and Bahrain.

6. Ourshopee is providing millions of goods at competitive prices to improve the quality of life.

7. We will continue to work hard to get the best shopping service for our customers!

8. There are over 1 million products in Ourshopee, ranging from Home🏠, Fashion Clothing👚, Electronics🎧 , and Toys🧸.

9. Simply download the Ourshopee App, install it, and you have a world of best deals at really low prices, right at your fingertips.

10. We will work hard to solve problems and improve your shopping experience!

11. If you have questions about your order, reach our customer service easily through the app.

1. It was my first and last time using this app.Very bad experience I ordered products total 5 items they reduced 1 item without any information and at the time of delivery.

2. It always shows wrong information.I received the order and the packaging was very bad and it was opened and the box was destroyed And all the parts were outside, and I collected them with it, and this is unacceptable, and I really do not know if it works or not, but in this way it will be my last dealing with your site, and I will find a site that respects the customer more than thatThis organization has miles to go, to be recommended or for second order.

3. On 31/05/2023 they are telling me we can't replace your things again.We didn't receive what we have ordered and now it is 2nd weak still i didn't receive all materials that I ordered but in the app shows materials delivered.

4. Highly non trustworthy platform.do not use this app they are sending damaged items also duplicate items so go direct shopping mall and buy from there do not waste your time on this app its totally zero.

5. The delivery team demands more money even processing fee and delivery charges were already added in the bill that I saw in my order.

6. The issue is with the Dubai branch, not the Oman branch.I didn't get my stuff on time, I had to contact them many times.

7. Moreover the I have not received any delivery yet.I only placed order once (4 products).

8. HOWEVER, if an item is out of stock and they have to order it from Dubai - you'll have to wait 4 or 5 weeks.

9. I was receiving false delivery massages via WhatsApp, but at the end, I got my thing delivered.

10. Try to speed up your delivery and update also your customer so that they have idea where the item is.Good app.

11. I ordered all materials one time but they sending one by one.

1. Fix OurShopee Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OurShopee: Restarting the app will resolve most errors.
2. Update the OurShopee App. Here is how:
   1. On Android goto PlayStore » Search for "OurShopee" » Open OurShopee - Online Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OurShopee » click "UPDATE".
3. Clear OurShopee - Online Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from OurShopee servers.
   1. On Android, goto Settings » Apps » Select "OurShopee - Online Shopping" » click Storage » click "Clear Cache".
4. Check OurShopee app permissions. If any of these permissions required to use your device's features are disenabled, OurShopee might not work.
5. Uninstall and reinstall OurShopee. If nothing else has worked, completely uninstall OurShopee then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OurShopee not working

2. Fix OurShopee Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OurShopee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OurShopee not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OurShopee may not be able to connect to the Internet when running in the background.