Contact Hacoo Customer Service

Hi I recently purchased some shoes from you and they was delivered but they was left outside of a cuminial entrance I didn't even know it was delivered till 15 days after I have contacted hermes and have proof of where it was left to and that it was not delivered and they have told me I need to contact you and see what my options are could you please let me know as I can't message you as its been over 14 days I'm really struggling getting a answer thank you

Please tell the delivery carrier should return my package, I am at home all day. But they keep on writing customer abset. Please tell them should return it back, Or they should refund my money back to me.

the ordered goods did not come to me, I got lost, I wrote to you 3 days ago and no one answers me and I do not open my messages, I request a refund back to the account. The set did not come to me and I do not have to wait any longer

My order return from Sweden
my order nummer LZ874170202CN

Where is my order sis post just called to sender witch is Sarah there asking for you Sara to contac China post because sender put the wrong address appertly can please check adress on package the adress should be unit 6 of 8 queensborough rd Croydon park, Sydney nsw 2133

Hi I just received my order but size to small how do I return it for bigger size?

Hello, I am really disappointed with the service. I have ordered shoes and it says it has been delivered on the 27th, however I have not received the item. Is it possible to refund the money please. Thank you

Hi there
Just wondering. How comes I haven’t received my order. I ordered it from 3rd July. Please let me know.
Thanks
Van

Ich will in der 31.072021 bestelen

Pls why I have not received my refund. Today make it the last day of the estimated time. And I have still not received it. Pls look into this for me. Thanks

Estou em portugal e gostaria saber quantos días demora para receber a minha encomenda ?

I bought straighteners from you and they dont work could I change them

RUH20629595765681 sir yours courier company not good

S'il vous plaît j'aimerais bien effectué les achats chez vous et j'aimerais avoir un numéro de compte pour effectuer les virements
Bien à vous

Chiamatemi urgente grazie

did not receive my package after two months, please return my money to my account, thank you

For a long time! Why didn't s clothes I ordered come?

Bonjour après avoir passer commande pour un montant de 108 euro prélèvement fais mais aucune nouvelle depuis merci de me contacter

I would like to return my order as it is too small I would like to exchange it for a size 5xl

Can I pay directly using just my iban number

Hi, for some reason I have only being able to purchase one of my items in the cart. It takes you to another page which says continue in the top left page, I have clicked on it and it does nothing. Can you please advise on what is happening as the first payment went through OK. Thank you.

Dear,
I paid 8 items for the amount of 122.31 OMR, but I did not get any confirmation from your side about the delivery time and date.
Please, update about my order.

Regards
Mr A.Ferras

Please let me login my account on Sara mart 0589616943

Good mornning,

I just received my order N° 41614922313974061610, and I would like to make an exchange of the size of my three dresses, and if it is not possible consider a refund.

Thank you in advance
Good day to you
Sincerely
Hayat Amrani

Имам поръчка и не е доставена

Hello, I have no notification either by e - mail or the phone about the goods I ordered on May 25 by order number
41535978277988765898 and
41535904424704875898 in the name Boban Stevanovic. I send a couple e-mail, but no answers !!!

I purchased 2 items and I realise these items are not the correct sizes, I would like to find out how I can exchange these items for larger sizes.

I have ordered from you on the first of June I shud of received it on the 10th ive emailed you over and over I asked for an update im unimpressed with lack of reply looking forward to hear from you

Hi just have items on my charts and there's some items I want to remove but is difficult to do so and want how fast can I get the items if I place the order because I'm traveling next month July 15 and is not for business is the gift for family back home
Thanks

I received my dress and I want to return it not happy with it can I get refund please
Thanks

Why did you not accept my order? I have same Saramart account in my 2 mobile phones but one account deleted yesterday So why did you cancel my order?? I pay but you not accept my order. Please help me

Hi
I ordered a dress on on May and still did not receive it or have a tracking number.
Reply please
Thanks

Fiz encomenda de dois pares de ténis. Já tiraram o dinheiro mas ainda não arecebi nada. Nem e-Mail nem encomenda … nada nada … eu quero saber o que se passa e quanto tempo demora!!!!!!!

Wo its meine beshtelung :Best.-Nr413411497518235986298 ab 2 monster ist inch da.Bestelldatum 2021-03-31. 08:35:49urh

I have made an order to a wrong address and need to change the address.

Buenas tardes .Sara Mart..les comunico que hice unos pedidos y me llegaron rotos y de mala calidad .quiero devolverlos z
Y necesito de su ayuda les e enviado a la página varios mensajes y como si nada .xfavor quiero devolver 17 piezas..o de lo contrario iré con todo 3sto a la policía a demandarl9s muchas gracias

Ich habe schon bestellt die zurückschicken wordenbvon der Post, und ich warte jetzt ca 4 Wochen auf mein Geld.

Ik wil een retour van een bestelling doen maar weet niet naar welk adtes en ik weet ook niet hoe ik dit moet doen

Refund and return my money back

I bought 2 shoes 1 yellow and the other 1 is red unfortunately the two shoes is too small, please can I get size 37 . The yellow name BIHTHREE KL9217-2-36 why the red name is BIGTHREE BC3168-8 36. Please I need 37 for each of them please. How do I return the item please?

Achat non aperçu depuis longtemps de mande remboursement pas dans le compte visa du vole compte normale mrs mediouna Ahmed no de commande 41319990331808658362 n0de commande 413228127270070808362 no commandé 413228127270070808362 sommets des achats

I bought some stuffs that I want to use on the 10 of June and its still saying awaits confirmation and preparing orders for more than 3 days now, what's actually happening.

Bonjour L equipe de Sara Mart je suis Mr keita Issouf , j ai fait des achats de chaussures de fille de 6 ans le 25 Mai d une valeur de 105 Euro mais toujours pas de nouvelle du jour de livraison pourtant j ai été facturé. Merci de me renseigner svp

Me contacter

I ordered 7 items in two separate forms. The first order contains 5 items, That has not been delivered.
I ordered the item on the 17th May 2021. May I please know why the delay.

Ware zu klein gekommen.
Möchte retoure anmelden.

My account says my order has been shipped and some of it refunded. It redirects me to rate it and attach a of
Photo but I'm not able to do so because I have not received my order. Please track my order see what might be the issue. Thank you for your time

Erin

]

I saw an item but i can't find the security code and i want to know your location in Berlin please?

Hi to whom it may concern I am just enquirying a update on my package as i have gone onto my account and went onto track my order and its saying that the shipment has been accepted at airline centre but that was awhile ago since its last been updated if you could give me any kind of information on whereabouts my parcel has got to that would be much appreciated thanks.

My order #6846. The bra is four sizes too small. I will return in exchange for an XXXL. Please send instructions. to my email. Paula Craig

Hi, i have order to foredel three items and they charge me £102 and i did not receive nothing from them, can you help me please?? Thanks

I been waiting more than three months and still i didn't receive my item

I haven't received my items so l don't know what going on? And my ID number of the products I ordered is 471255687834

Hi ,I ordered same items then I have already paid mit PayPal before I noticed that some of the items were too small and big at the same time, then I cancelled it I want to know how to get my money back to reorder again please

Hi,my name is Feith Ehibor, I ordered some items from Sara mart and I have already paid through PayPal before I noticed that I made a mistake with the size,then I cancelled the orders because the orders is still on prepare its has not been shipped, how will I get the money back to place an order again please?

Molio bi vas zasto mi pošiljka nije stigla.Ako mi ne pošaljete molim vas da mi vratite novac.

My order until now not arrived, what can i do?

I made an order 15/05/2021 but mistake cancelled it but i want it to be processed

Bonjour j'ai fait une commande de 122€ mais j'ai pas le numéro de suivi et je ne sais pas a quel niveau ma commande se trouve merci de me repondre

I can’t find my order I Hvnt received any email I payed for my order last week how long will it be I have no tracking number or anything

I make some orders almost two months now but I can see anything and also I have not received it so please help me they have taking my money

I placed an order with you never ever received it by royal mail then when I went into track it they said they have returned my items back to you I'm so angry Ias I stayed in when it was meant to be delivered to get told this

I can return one item I ordered from your app? This item doesn't fit. If I cant return then please tell me what I can do.
Kind regards!

Ich will kaufen kann ich mit klarna bezzalen

Hi there,

I’ve ordered a bag since End of January and I’m still waiting on it!!!! This is unacceptable! I understand all the convid situation but this is taking too long!! The tracking number is not working! The order number either!!!

Can you please follow ASAP!! I need a full refund or my bag to be delivers as soon as possible!!!

Bonjour j'ai fais un commande sur le site sara et je devrait avoir la commande aujourdui et j'ai rien reçu mon adresse est 139 rue Roger salengro la roche sur yon mon numéro téléphone était le 06 05 95 31 47 mon nouveau contact est le 0753966550

Reponde moi comande pas arrive 5 semaine merci

Bonjour
J'ai acheté des chaussures chez vous, j'ai payé j'ai rien reçu 😡
Cordialement Azeddine Aber

I bought product worth up to £60 but yet undelivered. I hope I'm not been scam!

hiii
I ordered a one girl dress 1.5 months back . Tehey showed me delivery date 24th of April, but till now I didn't receive any parcel. Where can i contact for delivery

Have not received butterfly rhinestones chocker. Can't send order number. Reason part of number printed over word order. Ph 07890535389.

ordina non ricevuto
voglio il rimborso

Comande nr fakture 414285382303260730 data 18 04 2021 montant 103,37 €

Mistaken delivery. I want size 42 you delivering 43 size. Please can you do the change. Thanks

Bonjour j'ai commandé dans votre site j'ai toujours pas reçu mon colis

Moi comande pas arrive encore reponde moi svp

Hi there,
I have ordered trainers but is doesn't saw after I ordered ...also I have paid for that....

Dobrý deň, objednala som si topánky Nike v hodnote 75€, do dnešného dňa som botasky nedostala a držia ich na colnom úrade, z dôvodu fake.
Prosím o vrátenie peňazí.

What is the exact date for me to receive my money back, I am not patient any more. Just calculate and tell me the exact date please

Bonjour j ai une commande qui est bloqué à la douane à Metz en France. Commande numéro EV965046156CN merci de faire le déblocage du colis car cela fait un mois. Vous m avez retiré l argent ou alors merci de me rembourser. Moritz Cédric 5 rue du docteur Schweitzer 57320 Bouzonville

Aucun achat n est parvenu site internet

Pas male de commande

Pas male d attendre


Pour quoi les livresont sont sont pas domicile
Alors que les payement sont prevue pour domicile

Merci de votre attention

Site popularition mondial médiatique

Pas male de perte pour d autre client de votre part avertissement respect les délais

Service plus rapide

Aucune affaire d achat et parvenu

Hi ..My parcel I wait for almos one month but I did not received it? When I will receive my parcel

Regards
Joao

Hi, i bought clothes from Saramart online shopping last month and I need to return you back same of them items. but I do not know how. Because there are no details in the Shopping backet, even there is no document or Adresse

Hi, i bought clothes from Saramart online shopping last month and I need to return you back same of the items. but I do not know how. Because there are no details in the Shopping backet, even there is no document or Adresse.

I had put in the wrong number for my order without realising an then I had payed for the order now I can’t confirm can you please help me out

I ordered an Armani t-shirt it says it was delivered but it was not

Hallo. Wie kann ich meine ware kostenfrei zurück senden?

Hi, I ordered stuff on 15th April, It says i was meant to recieve them on 30th April 21 at arpund 5.25pm to which i waited in and nothing came. I still havent recieved my items neither have i recieved a card through the door of an attempt of delivery. If you could let me know how much longer I have got to wait please otherwise ill be expecting a full refund. Thanks

Where is my a items that I ordered

Dresses i ordered are too small, ama size L/XL but I ordered XXL still they are too small. The materials are completely rubbish, sequence dusting all over. The style is not the same as what I ordered. I am returning them and please I need a refund. I have already sent an email with pictures. Package received today 30/04/2021.

Buongiorno , stavo sul sito di zapatos, ho fatto un ordine e non so come è successo il pagamento è stato fatto a voi. Potrei avere il bonifico indietro, grazie

Je n'ai jamais recu mes commandes je souhaite les recevoir impérativement ou être remboursé..c'est scandaleux surtout pour une première commande je n'ai reçu ni appel ni mail

I need an update message through my email regarding my online shopping. Thanks

I received product completely unsuitable (sandals) and I want to return it.

I have ordered ladies airforce 1 a week ago..... Sara Mart have not contacted or sent mail to update me.... First time ordering, don't want to believe I have been scammed

My name is Princess, and I ordered for two pairs of sneekers last month but I cancelled my order,so u told me last week that my refund will be in 72hours last week Tuesday.Till now I haven't received my money back,I really upset......pls refund my money now

32031725981112652122 hello I would like to be refunded for this order

Hi , I want to return one item that I ordered, does not fit me well, Order No. 28345142

Please why did you not ship my product yet

I bought a pair of trainers couple days ago I know there coming from China but you have taken the money out my bank and I still haven’t been sent a delivery date