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How can i return Things to you

I ordered 2 items from SARA for the past two months ago.
In the logistics it shows delivery process but not delivered. I made a complaint but no solution. Can I have a refund please.

I placed an order a week ago and on my account I can’t see the order anywhere

HI I PLACED A ORDER WITH YOU ON THE 31 /10/202218.00GMT
TRANNSATION ID 3G00800080981332K
INVOICE ID 520416428686981162
DESCRIPTION
KITCHEN STOVE OIL PROOF FIREPROOF AND HIGH DESKTOP TABLES PROTECTIVE FILM MARBEL PATTEN FILM

PRICE £15.10
£4.99 DELIVERY
SUBTOTAL £20.09
PAYMENT £20.09
I HAVE BEEN WAITING FOR THIS ORDER FOR A WHILE NOW AND IVE STILL NOT RECEIVED THIS I HAVE GIVEN THE COURIER SERVICE THE TRACKING NUMBER YOU HAVE PROVIDED AND THE COURIER SERIVES AS INFORMED THAT THEY CANNOT FIND THE NUMBER IN THER SYTEM DI GAVE IT TO THEM AGAGINE AND MY HOME ADDRESS DETAILS FOR DELIVERY AND AGAING THEY INFORMED ME THAT THEY DONT HAVE ANYTHING AT MY DETAILS IN THERE SYTEM SO IN THIS CASE I WOULD LIKE TO INFORM YOU THAT I WOULD LIKE A FULL REFUND FOR THE AMOUNT I HAVE PAID TOTAL £20.09 REFUNDING BACK TO THE DETAIL THAT THE PAYMENT WAS MAID THANK YOU FOR YOUR UNDERSTANDING AND HELP IN THIS PROBLEM IVE HAD PAUL

LV592455225CN
Jag har kontaktat postnord och de ser att min brev har gått tillbaka och jag vill att ni skickar till mig igen snarast å

LV592455225CN
Jag har kontaktat postnord och de ser att min brev har gått tillbaka och jag vill att ni skickar till mig igen snarast å

order number: 52123029351949385146 says its been shipped back and not reached england.

Hello I've been waiting over a month for my package to arrive but its still not arrived . I've ordered a dior crossbody bag / shoulder bag , my address is : 6 farfield terrace, Bradford .... I want to know when it's going go arrive , the parcel serial code is: LM719233187SE

I ordered some trainers 3 weeks ago and been in hhe shipping process since. I dont want these anymore I want a refund my money back. This should be told before you order that can take weeks even months. I want a refund asap as this is ridiculous. I wanted the trainers for my holiday which had been been and gone. I order from shein all the time and received in a week. I want my refund as ppl do t have money to waste. Order 52036299433272568682

Mir wurde der falsche Artikel/ Schuh gesendet

Ich habe vor 1 Monat bestellt und habe jetzt ein neues Handy ich habe mich bei Saramart wieder eingeloggt und sehe meine Bestellungen nicht mehr ich weiß nicht wo sie ist oder wann sie kommt ich bitte um einen schnellen Rückmeldung oder ich bitte um eine Nummer des kundenservices.Ich hinterlasse ihnen meine Telefonnummer 01630069392. Mit freundlichen Grüßen
Filipovic Darinka

Hello my order has been closed and I’ve not received my parcel nor a refund. If I’m unable to receive my order I’d please like to have a refund issued. The order number is 52116143809616344314. I’d really like to receive the order as it’s a gift.

Sehr geehrte Damen und Herren,

ich habe am 20. Oktober 2022 ein Paket bei Ihnen im Saramart Store bestellt. Ich habe mein Paket bis jetzt nicht erhalten. Wo ist mein Paket?. Kann ich eine Rückerstattung erhalten?
dpd Paketnummer hier:
01505342410330

Bitte um kurze Ruckmeldung
Per meil patka5164@redacted oder telefonisch 015143654812

Mit freundlichen Grüßen

I ordered a parcel with yourselves, said it was delivered the 8th of October but it wasn't, turns out you guys have put my address but not my house number and royal mail won't release it to me without your say so, they said I have to contact you so please could you help me

I ordered items totalling £289 there is 5 items that I need to send back totalling £96 3 coats to tracksuit for children I’ve been offered £6 refund these items are Christmas present which haven’t been worn I ordered items through Klarna please could I have a refund as they look too big and too small these haven’t be worn just looked at by myself as they are presents for Christmas your app does say returns and refunds

London, 06 November 2022

Re: Order No: 52027965192070266458
Tracking number: H01LFA0095710297

My name is Kebana Molongavan, Flat 5 Raebarn Court, Gracefield Gardens, London SW16 2TA.

Further to your email dated 1 November 2022 at 18:14, I confirm that I did not receive my parcel as:

On 01 November at 15:11:35, no one at my address accepted the parcel as I live alone, and I was on my way to work. I returned home on 02 November 2022 around 03:30am as I did a late shift.

The photo on your system is not proof that the parcel was left in a safe place (above a letter box, in a communal area used by more than 35 people every day). Please note that my apartment is on the second floor, and it is part of a 5-storey building where there are 15 Flats and more than 35 people living in the building. Then anybody passing in front of the letter box area could have picked up the parcel, as there are thefts in the building. Also, I was informed by email on 21 October 2022 that the delivery will take place between 06 November 2022 and 16 December 2022. In case the delivery date was changed, I was supposed to be informed. But no email or call was made to inform me about the early delivery.

I also confirm that the parcel was not left with a neighbour, nor did they hand it to anyone, but it was left in an unsecured and unsafe place.

On 02 November 2022 at 11:15, I called Evri/Parcelnet (the Courier) on +44 844 543 7411 and on +44 330 808 5456 without success as there was no option to speak to someone.

I would like an investigation to be done and my parcel to be delivered to me. I would like to be informed about the correct date and time prior to the delivery.

Yours sincerely

Kebana Molongavan

Good afternoon I've ordered from you quite a large order and you haven't put my house number on my parcel, the street name and my name was correct, now royal mail are sending my order back to you to correct, this is a huge inconvenience as the contents of the parcel are gifts , please can you contact Royal mail on 03457740740 quoting ref WB169444514GB and correct this before they send it back , this is the first time ordering from you , the review s were excellent but I'm not having a good experience and won't be returning if this is not corrected kind regards Lydia

Did not receive my delivery as it did not have my full address on the parcel. Please can you re send my order.

Good morning sir, I purchased items from Sara and I didn't received my parcel.Post tracking number is WB143284347GB. This items was returned back to sara due to wrong address. My address is 69 Maplestead Road Dagenham RM9 4YB. Please check and resent to the right address. Thanks

My order was cancelled yesterday and I'm not getting a response when I'll be refunded I didn't cancel it they did I want a response and my money refunded

I placed an order and it got retuned to sender by the Royal mail as my door number wasn’t on it and now I would like my refund

Vorrei sapere che fine ha fatto il mio ordine dato che è stato sdoganato in Italia il 6/10
Grazie
Ordine n. 51931557906445362298

Order number: 52024402311137208490

My address is 6 Pennington Grove LS6 2JL.

For some reason it is saying the wrong address so wanted to clarify this before my parcel is shipped.

Please I have placed an order for the past two months. I haven't still received my parcel.

Hi it's Hannah l cornford I'm just emailing in to regards that I've ordered trainers over about 30 days... But I've clicked on tracking number and it says it's been sent back due to not correct address so can I either have them sent bk out asap or a full refund can some one email me back plz

I bought a dress. Tracking says I have received yet I haven't gotten it. I went to the DHL but they couldn't trace it.

hello, My package didn't reach me, but the DHL app says that I would have received the package what now?

Hit name is sonam I ordered some parcels from Sara Mart 2 I have received but there is still 2 parcels shows it’s delivered but I haven’t received been trying to contact customer support for 3-4 days straight no one replies for about 12-15 hours and wait time is long and when they do talk don’t give much information just saying that I have to talk to Australia Post about my parcels I did talk with Australian Post they are saying that they don’t have any information and talk to Sara mart only… I am going overseas this week . That parcel contains gifts for my Family. I am really frustrated the items are around $200-$300 worth and you guys don’t give much information pls contact me soon as possible don’t have much time.

Ich habe ungefähr seit drei Wochen noch nicht mein Paket erhalten

Ich habe etwas bei saramart bestellt und das zoll hat es geöffnet und festgestellt das es fälschungen sind. Jetzt werde ich aufgefordert 235€ zu zahlen nur damit der Zoll meine bestellung vernichtet!!!. Ich möchte das saramart diese rechnung übernimmt weil sie schuld sind wegen allem. Der bescheuerte kundenservice läuft über roboter und die können dir auch nicht helfen. In der app steht das Saramart antscheind die zollrechnungen übernimmt aber keiner zeigt einen wie man das macht. Die sollen gefälligst diese rechung von 235€ zahlen. da ich unwissend bei saramart bestellt habe.
Lg
Ilma

Why is my order showing review order but I haven’t received it yet

Wo ist mein Paket. Ich habe eine Email bekommen dass mein Paket geliefert wurde ich habe aber nix erhalten wo ist mein Paket. Das erste und das letzte Mal wo ich bei Sara Mart bestelle nicht zu empfehlen

Guten Tag,
Ich habe am 21 juni bei Ihnen zwei Schuhe bestellt aber die Bestellung ist noch nicht da?
Mein Bestellnummer 51631544331376902570

I’m trying to order some Jordan’s but it’s not letting me complete my address, it’s sayin input but I don’t understand it

Mi s-a trimis comanda înapoi la expeditor . Ce trebuie sa fac sa o primesc la adresa actuala ?

Bonjour j'ai fait l'achat d'une paire de chaussures acheter sur votre site porter 4 mois avec une utilisation normale , elle sont aujourd'hui importable dû a leur état ..
Les semelles semblent avoir dix ans d âge complètement trouvées je vous demande de faire marcher la garantie légale de 12 mois et donc de me faire un remboursement de l'intégralité des dépenses merci.
Je passe par votre mail car pas possible d envoyer un message de l'application.
Temps de confirmation 2021-09-26 21:56:12
N° de commande. 41936723134815603290

Total du produit 38,15 €
Frais de port 10,23-6)0,00 €
Montant de la commande 38,15 €

Paiement 38,15

My package is lost. (Saramart) i already paid .

hi im tryin to send a item back its to small but carnt seem to find addreess wer to send it

I can't receive my messages to complete my purchase,I only have today to complete it,Plz help , Thanks you ,

Nu mi-a ajuns coletul comandat,ce sa întâmplat?

Sehr geehrte Damen und Herren. Ich hätte gern ein Rücksendeschein für zwei Arrikel,die ich bereits als Retour angemeldet habe.Danach bezahle ich sofort die restliche Ware die ich behalten habe.Mit freundlichen Grüßen B.Richter

Ich habe kleider bestellt und falschen Größe gekommen ich Bitte auf eine schnelle Rückmeldung danke

I have bought items from saramart to italy. I want to know exactly how many days can I get my items.

I have ordered items from Sara app.
I paid all on via card on same day on 05-07-2022..Till now my item not shipped,l need it as urgent already 7days passed. Not received the item.Its showing in China still..l leave in Saudi Arabia. Please do fast .
Please update the status of my item ..its same always.
My item no- 51715289303155481882

I have ordered items from Sara app.
I paid all on via card on same day on 05-07-2022..Till now my item not shipped,l need it as urgent already 7days passed. Not received the item.Its showing in China still..l leave in Saudi Arabia. Please do fast .
Please update the status of my item ..its same always.

Hi I want to delete this account Sara of mine it is giving me problem .

I want to delete this account of mine it is giving me problem!

Ich habe etwas bestellt vor ungefähr 3 Monaten aber keine Ware ist angekommen die Ware wurde auch schon bezahlt. Würde mich freuen einen vom Kunden Service zu erreichen oder per email direkt angeschrieben zu werden um das Problem zu fixen weil 110€ ohne Ware bekommen zu haben zu verlieren ist auch nicht so cool danke im Voraus

please want to delete my account because this is causing me a lot of problem Thanks!

My name is sajid, I ordered three months ago but the order is not arrived what's problem

Remboursement sac non conforme à la description
Commande 51613538797318661962

Keine iban

Hallo !

Please how do I return an item

je viens de recevoir une commande de plusieurs articles qui me vont parfaitement. Malheureusement le jogging femme Gucci est trop petit
Je souhaite le remboursement pour le recommander lors de ma prochaine commande

Hallo ich bin Michael Teklay, ich bevor 2 Monate 2 Hosen von ihnen bestellt, deswegen wollte ich fragen, ob sie ihren Geld genommen haben oder nicht.

Ich benötige Rücksendungschein für meinen erhaltenen Wäre.

Returning a received goods because it is small in size.

Récupérer mon compte saramart

Couldn’t refresh

J'ai pas reçu mon colis

Ich habe Schuhe bestellt nur leider muss ich es stornieren und weiß nicht wie es geht

Hello dear SaraMart Team please delete my account since I'm not shopping at your store anyways and I only get junk mails from you.
- Kristina Milosavljev

Je veux mon remboursement

Ich möchte etwas zurück senden aber ich weist nicht wohin

Ich habe 12.04.22 Kleid und schuche von meine Kinder bestellt aber leider die passen nicht. daswegen ich möcht gerne wieder zurückschicken.

Und möchte ich Retoreschein haben.

Viele Grüße

Najma Hashi

Je voudrais dire que j'attends depuis le o6 avril mon colis et je pas reçu encore s'il vous plaît

Rücksendung falsche gröse

J’ai commandé en février, mon colis n’est toujours pas livré chez moi..

Hi it’s Andrea Flanagan I ordered a Mickey Mouse T-shirt from you on the 4th of January I paid for it by credit card order number is 51114920802452344170.I managed to track the parcel Hermes had it they said they sent it back to you ( HERMES TRACKING NUMBER HZZADA0015237443 they sent it back out to you on the 27th of January I have been in touch with you trying to solve this matter since since the 22nd of January it is now the 17th of February please I have been very patient my email address is Andreaflanagan2022@redacted

I would like to return my order. The app says that my package is still being shipped, but it has already arrived and I would like to send it back. But it doesn't say anywhere that I can send it back. My order number: 51132420834143186426

I want to return the product, but I can't find the return features

Ich habe meine bestellungen nich erhalten, obwohl ich am 6 Januar bestellt habe,das sind zwei bestellunge.Ich gebe beide bestellnumer:511163339211237594 die andre Bestellnummer ist:511163939794797594 Billett schauen wo ist dass problem dassich meine bestellungen nicht erhalten habe.Mit freundlichen Grüßen Gj.Marseli

Hi I purchased a Nike mens sports exercise vest order number 42116893969743435290; when I received it it it was supposed to be a large but it is very small and would probably fit a youth. . My husband being a 44 inch chest could not wear it. Can you please tell me how to return the item

My 2 parcil has been return to your whare house on 14 of January 2022 TRAKING NO HZZADA0015188638 and AZZADA0014968732 return from HERMES. LONDON PLS i need my Refund. Or send it back to me by ROYAL MAIL..pls don't ever give my parcil to HERMES any more this's second time it happen like this.hermes did not come to my house but they send it back to you..send my items to royal mail not hermes pls.they told me to wait outside from 15pm to 17pm 10 JANUARY 2022 .i wait them they didn't come and i keep on waiting outside weather also cold they did not come next day they told me they came with pictures but not true.am out side for almost 2 hours waiting.i dont like hermes pls. They lie.

This is Sami I have order mobile phone but I received another item ( Thermos) just return my money

I mistakenly filled wrong address on my order, that has been shipped

I want to cancel the 2 pairs please trainers a have bought weeks and weeks ago its been to long now a want a refund

I ordered a foreign T-shirt men's fashion sport leisure short sleeved trousers suit 3 moths ago and yet I have not received the item. The address is Thurland Road,Oldham with post code OL41PR in Birmingham UK

Die Sachen von meinem Sohn passen nicht Ich möchte diese zurücksenden deswegen bitte ich um einen Retoureschein.

JE N AI PAS RECU LE SURVETEMENT ET J AI ETAIT DEBITER DE MA CARTE BANCAIRE

S gehörte Damen und Herren ich habe ein Kleid bestellt und ich möchte zurück senden Qual ist zu klein und ich habe ein Nachricht in WhatsApp bekommen test zurück abgeschlossen bitte ich möchte das Artikel zurücksenden

I ordered a pair of red and black trainers (order no. 41931891725188390074) from SaraMart and never received them. I payed £30.22 and for some reason am incapable of getting a refund. I ordered them as a self gift for my 18th birthday and got ripped off. Can someone please help me with this?

Good day. Please I don't know what is going on with my order up till date i have not received it. I ordered it on the 28/09/2021 15:42:18. This is the order number LV292257354CN

Hello, I placed an order 2 months ago, but I still have not received it, on the contrary the delivery date has even passed 21 days !! Can you do something please, if not refund me!

Placed an order on 4 Oct still no where to b seen??

Please is there anyway my order could come sooner im so afraid it won't be here by Christmas 😔

Am returnat un pachet cu o rochie si Mi lau retrimis anapoi pentru ca numi vine rochia si la returnat si nu stiu cum sa al trimit anapoi

How many payment methods do you have

Ich möchte gerne Voraus zahlen da es wieder mit PayPal klappt noch mit einer anderen Karte… Mit freundlichen Grüßen M. Yurt

Je n’ai pas obtenu mon remboursement

I wait on my Paket 2 months ago what's going on I buy more than 130€,
Can you tell me what this is please

Good morning, I am enquiring about a purchase i bought in September 2021 through pay pal. I have not received it or had any messages advising that it is going to be late . Can you p;lease let me know what is happening with this order.
regards

Boa noite.

Eu sou muito boa cliente do vosso site e agora fiz uma encomenda de 3 tenis e ficaram retido na alfândega e posteriormente enviado para Vocês.


Eu queria pedir que me reenviassem, os tenis porque fiquei sem dinheiro e sem os tenis.


Vocês agora tem uma novidade nas vossas políticas de reembolso e eu conforme essa nova diretiva queria pedir o reembolso e O reenvio dos

tênis.

Vou deixar aqui a vossa política nova para que possam agir em conformidade.


Reenviar serviço:

Atualmente oferecemos 1 pedido de reembolso gratuito, para cada cliente independentemente do que faz com a sua encomenda que seja devolvido ao armazém ultramarino da transportadora

Tento falar com o apoio ao cliente mas não consigo.

Queria a vossa ajuda por favor.

A encomenda é LV242045649CN Junto envio toda as provas documentais em anexo.

Na expectativa de uma breve resposta


Atentamente

Aida Pereira Emeterio

Hallo,ich möchte gern Artikel zurücksenden. Kann aber auf der App keinen Antrag auf Rücksendung öffnen. Ich bitte um Hilfe, Danke Ines Zwillinger

Hello I wanted to know is it possible to have an invoice? Please

I still haven't received my order if I don't recieve it by next week I am getting in touch with trading standards and rip off Britain and you will be named and shamed on British televisionqq

I still haven't recieved all my order can you tell me where it is

my order return please contact me

Bonjour jusqu'à présent je ne suis pas en possession de mes colis N°6A21747080711 sur collissimo , même a la poste ce Réference n'est pas reconnu alors vous envoyé ou vos colis sur quelle agence même sur 17trsck ou tout les sites chinois n'est reconnais pas ce Numero alors que faire?.

I have recieved one item from my order a couch cover thankyou which came last week please can you tell me when the rest of my order will be arriving please I've been trying for a week to phone and get in touch but its always busy an order that I ordered the week after I made my order from you which had to be shipped as well arrived last week so I am trying to find out what has happened to the rest of my order my number is England 07485489730 or you can e mail me as I am getting worried where it is as I paid over a hundred pounds for my order I hope you can sort this out thankyou