Contact Group Sharing Customer Service

Why should I report an Issue with Group Sharing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'd rather not have multiple organizations having every bit of info that I enter in my phone, or worst off, it records in audio and video and that is violating rights to privacy.

2. It's obvious that Samsung releases new iterations of the same phone without bothering to rectify issues that persist from one release to another.

3. I specifically purchased the Factory Unlocked model because I didn't want bloatware, but with each successive update, More bloatware is added to the phone.

4. My apps do not function properly, gmail locks up and several other apps do not allow the back button to work like it used to giving the only way to back out is to select the app running screen and "close all" then reopen the app you were using.

5. This is a good example of why my next phone, and all future ones, will _not_ be Samsung.

6. But by forcing it on me, Samsung has (continued to) pissed me off.Pre-installed app that drives me wild with Very frequent notifications asking me to enable a certain feature.

7. It's actually quite embarrassing that Samsung hasn't been able to fix an issue that prevents interruptions while listening to music.

8. Now that there's constantly a notification telling me to sign in again, despite not having an account, I've started hating Samsung with a fiery passion.

9. I'm having this issue with a number of other unwanted software applicationsIt interrupts several app functions, it slows down and stops messages from being sent.

10. Next phone, TV, speaker system, etc will NOT be a samsung.

11. Steve Cooper - if you hit that convenient uninstall button, it uninstalls all updates - and then constantly shows up in your list of apps needing updates, until you let it update again.

1. Fix Group Sharing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Group Sharing: Restarting the app will resolve most errors.
2. Update the Group Sharing App. Here is how:
   1. On Android goto PlayStore » Search for "Group Sharing" » Open Group Sharing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Group Sharing » click "UPDATE".
3. Clear Group Sharing app cache: Clearing cached data will force your app to retrieve the latest data directly from Group Sharing servers.
   1. On Android, goto Settings » Apps » Select "Group Sharing" » click Storage » click "Clear Cache".
4. Check Group Sharing app permissions. If any of these permissions required to use your device's features are disenabled, Group Sharing might not work.
5. Uninstall and reinstall Group Sharing. If nothing else has worked, completely uninstall Group Sharing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Group Sharing not working

2. Fix Group Sharing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Group Sharing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Group Sharing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Group Sharing may not be able to connect to the Internet when running in the background.