Published by Eightythree Technology on Oct 17, 2024

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Why should I report an Issue with Phone Drive: File Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eightythree Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Phone Drive: File Manager image 1 contact Phone Drive: File Manager image 2

Phone Drive Customer Insights

1. I hope there is an update to improve this wonderful app I once knew.This app has two great disapointments for me: (1) the Android version lacks an independent passcode function, and (2) the apps file sharing function has simply ceased functioning on ALL browsers no apparent fix (as I have attempted all proposed fixes found through research).

2. I welcome the renewed free space.I like this app, been using it since my old iPhone SE, I then switched to an android phone an Oppo Reno Z and although it still works great on this new phone, the display of all the files is bunched up, hopefully they can address this in their next update(s) otherwise like I said it's a great app!It doesn't share files.

3. Isn't it possible to transfer multiple file without making and transferring ZIP? I would love to see that working.. (I really want to give it 5 star rating)Was better or is better on iOS but on Android not built with same stability.

4. Example on iOS you click on zip and extracts and on Android you click on a zip file and sometimes does nothing click on it again and it works, things are minor but when using it so much little bugs and instability matters.

5. I am a truly pleased & satisfied user of the iOS version but, of the Android version, I will likely remove this application from the plethora of applications I've downloaded to my phone.

6. So app is useless for me.Great! As a lifetime premium user on both Android and iOS, my only concern is about the ZIP while sharing file via WiFi.

7. On Android there seems to be no way to access the files you upload to the app over the browser from the app itself.

8. It's just a file explorer unless you pay for the pro version then it can share files.

9. I love this app on ios but android is totally opposite and many bugs too..Love the app but hate the ads.

10. Hope for improvements.I moved from iOS to android.

11. I am unable to save files to my actual phone.

Steps to Troubleshoot & Fix Phone Drive Issues

1. Fix Phone Drive Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Phone Drive: Restarting the app will resolve most errors.
  2. Update the Phone Drive App. Here is how:
    1. On Android goto PlayStore » Search for "Phone Drive" » Open Phone Drive: File Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phone Drive » click "UPDATE".
  3. Clear Phone Drive: File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Phone Drive servers.
    1. On Android, goto Settings » Apps » Select "Phone Drive: File Manager" » click Storage » click "Clear Cache".
  4. Check Phone Drive app permissions. If any of these permissions required to use your device's features are disenabled, Phone Drive might not work.
  5. Uninstall and reinstall Phone Drive. If nothing else has worked, completely uninstall Phone Drive then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Phone Drive not working


2. Fix Phone Drive Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Phone Drive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Phone Drive not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Phone Drive may not be able to connect to the Internet when running in the background.

Reported Issues