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Why should I report an Issue with eSolar Portal?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of saj-electric to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
eSolar Portal Customer Insights
1. Latest version does not start.
Steps to Troubleshoot & Fix eSolar Portal Issues
1. Fix eSolar Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart eSolar Portal: Restarting the app will resolve most errors.
Update the eSolar Portal App. Here is how:
On Android goto PlayStore » Search for "eSolar Portal" » Open eSolar Portal » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for eSolar Portal » click "UPDATE".
Clear eSolar Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from eSolar Portal servers.
Check eSolar Portal app permissions. If any of these permissions required to use your device's features are disenabled, eSolar Portal might not work.
Uninstall and reinstall eSolar Portal. If nothing else has worked, completely uninstall eSolar Portal then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing eSolar Portal not working
2. Fix eSolar Portal Server issues & Internet Connection
Check network connection: An unstable Internet will make eSolar Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to eSolar Portal not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, eSolar Portal may not be able to connect to the Internet when running in the background.