Contact Safe Folder and Vault Pro Customer Service

Why should I report an Issue with Safe Folder and Vault Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of usemysmartapp to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Defiantly reccomand this app.Still like the graphics view of the free one better...please update the view just like the free ones just without the adsWould not accept my password and I didn't receive a forgot password email.

2. Bad situation, photos unlocked but videos did not.

3. Tried backup, and file transfer too.

4. Took awhile to get the hang of it.

5. Works just as it says it does.

6. I can see them but they will not unlock but to gallery.

7. Nothing worksPretty good app.

8. No complaints.

1. Fix Safe Folder and Vault Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Safe Folder and Vault Pro: Restarting the app will resolve most errors.
2. Update the Safe Folder and Vault Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Safe Folder and Vault Pro" » Open Safe Folder and Vault Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safe Folder and Vault Pro » click "UPDATE".
3. Clear Safe Folder and Vault Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Safe Folder and Vault Pro servers.
   1. On Android, goto Settings » Apps » Select "Safe Folder and Vault Pro" » click Storage » click "Clear Cache".
4. Check Safe Folder and Vault Pro app permissions. If any of these permissions required to use your device's features are disenabled, Safe Folder and Vault Pro might not work.
5. Uninstall and reinstall Safe Folder and Vault Pro. If nothing else has worked, completely uninstall Safe Folder and Vault Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Safe Folder and Vault Pro not working

2. Fix Safe Folder and Vault Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Safe Folder and Vault Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Safe Folder and Vault Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Safe Folder and Vault Pro may not be able to connect to the Internet when running in the background.