Contact Moodfit Customer Service

Why should I report an Issue with Moodfit: Mental Health Fitness?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Roble Ridge Software LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Doesn't really help when I am actually having a lousy time.Notifications and goal tracking are buggy and clunky (have to manually mark activities as completed, have to manually start each day, notifications fire off multiple times unless you do all these manual clicks in the exact right order), and there's tons of other terrible ui/ux throughout, which ironically cause frustration.

2. The only thing I would change, would be some of the helpful comments that come up seem to be repetitious, and don't seem to vary much.I've tried a lot of mood trackers and self help apps and this is genuinely one of the best of it's kind.

3. Great to help with tracking anxiety, triggers, and for guidance to change negative thoughts.

4. It's useful for my anxiety and mood..Helpful for becoming more cognizant of my moods and mood patterns.

5. Highly recommemdThere's things that I love about this app and then there's things that need improvement like the reminders not popping up when they should be.

6. The only problem i have noticed is that the time marker gets confused when its around midnight and you are making an entry on your goals.

7. There does not seem to be any kind of a help feature or a place where I can ask questions.

8. I did hear back from the company and they told me how to change goals but it doesn't work for me.

9. There are many kinds of tools available in addition to tracking your mood/thoughts, such as CBT and guided mindfulness audio meditations.

10. It helps for me to be able to see goals and I love the reminders.

11. It does many things very well when many other apps do only one.

1. Fix Moodfit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Moodfit: Restarting the app will resolve most errors.
2. Update the Moodfit App. Here is how:
   1. On Android goto PlayStore » Search for "Moodfit" » Open Moodfit: Mental Health Fitness » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moodfit » click "UPDATE".
3. Clear Moodfit: Mental Health Fitness app cache: Clearing cached data will force your app to retrieve the latest data directly from Moodfit servers.
   1. On Android, goto Settings » Apps » Select "Moodfit: Mental Health Fitness" » click Storage » click "Clear Cache".
4. Check Moodfit app permissions. If any of these permissions required to use your device's features are disenabled, Moodfit might not work.
5. Uninstall and reinstall Moodfit. If nothing else has worked, completely uninstall Moodfit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Moodfit not working

2. Fix Moodfit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Moodfit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Moodfit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Moodfit may not be able to connect to the Internet when running in the background.