Published by Quantrity

Report an issue with ANT+ Weight Scale Display.
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Why should I report an Issue with ANT+ Weight Scale Display?

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ANT+ Weight Scale Display Customer Insights

1. completely outclasses Tanita and Samsung weight scale interfaces.Brilliant app, combined with my scales has helped me track my weight over 2 years.

2. It makes life easy to read metrics from a Tanita weight scale, and sync the metrics to the cloud.

3. A textbook example of smart technology and intelligent people improve quality of life for everyone at a much lower cost!Absolutely brilliant! Have used for years with Tanita BC1000.

4. Works a treat to automatically sync a set of Tanita ANT+ scales to Garmin Connect (which then automatically syncs to Zwift!!!)Brilliant app that works perfectly will the Tanita scales.

5. Kudos all round.Excellent app to interface with a Tanita scale and replaces the cumbersome Tanita scale module, which costed about $100.

6. The only downside is that since 21 March 2023, it no longer synchronises the metrics with TrainingPeaksAWESOME! Developer is very responsive to assist with technical queries.

7. It connects perfectly my Tanita BC1000 with my Samsung S8 and with my Garmin Account.

8. Is there any list of supported mobiles? I am about to buy new mobile so I could select one that does not have the issue with perm.I've loved this app ever since I came to know about it.

9. I suggest integration with Google Fit in a future development.great, does more than i expected.

10. Easy installation with all additional app but It is still not running on my mobile Huawei Mate 10 PRO.

11. I also exchanged several emails with developer, he suggested several things which did not help at the end.

Steps to Troubleshoot & Fix ANT+ Weight Scale Display Issues

1. Fix ANT+ Weight Scale Display Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ANT+ Weight Scale Display: Restarting the app will resolve most errors.
  2. Update the ANT+ Weight Scale Display App. Here is how:
    1. On Android goto PlayStore » Search for "ANT+ Weight Scale Display" » Open ANT+ Weight Scale Display » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ANT+ Weight Scale Display » click "UPDATE".
  3. Clear ANT+ Weight Scale Display app cache: Clearing cached data will force your app to retrieve the latest data directly from ANT+ Weight Scale Display servers.
    1. On Android, goto Settings » Apps » Select "ANT+ Weight Scale Display" » click Storage » click "Clear Cache".
  4. Check ANT+ Weight Scale Display app permissions. If any of these permissions required to use your device's features are disenabled, ANT+ Weight Scale Display might not work.
  5. Uninstall and reinstall ANT+ Weight Scale Display. If nothing else has worked, completely uninstall ANT+ Weight Scale Display then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ANT+ Weight Scale Display not working


2. Fix ANT+ Weight Scale Display Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ANT+ Weight Scale Display be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ANT+ Weight Scale Display not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ANT+ Weight Scale Display may not be able to connect to the Internet when running in the background.

Reported Issues

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