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1. It just shows the "all time" view as the same as the "year".this app works great for about a month, but as other users have said it randomly stops connecting to your scale.

2. Personal recommendation: spend a little more money on a scale that actually consistently works with app...the cheaper scale is not worth the headache that you have to go through, the connection issues and the inability to keep past data.

3. The manual does *not*: explain a separate app is needed to connect to scale; how to connect app to scale (no Bluetooth name provided (imagine living in a highrise), etc.

4. The scale seems to connect ok ( the flashing icon goes steady), but the application fails to recognize the scale.

5. I thought it might be my scale or my phone but after seeing the other reviews the fact that the app keeps having an issue connecting isn't uncommon.

6. I've had the scale and app for 8 months now and the connection problem started in the 6th month now it won't connect at all.

7. Every time I've tried to use it since then, it can't detect the scale or I get an error screen that says "page not found." I tried uninstalling and reinstalling it, no success.

8. I have reinstalled the app multiple times in the year I've owned the scale just so it will work and everytime I've lost all my past data.

9. I need it!!!Just like everyone else, the scale syncs for a while then will not connect to bluetooth.

10. I installed it two weeks ago, and it managed to connect with the scale for the first few days.

11. I've tried restarting the app, resetting the scale, turning Bluetooth on and off, nothing works.

1. Fix WW Tracker Scale Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WW Tracker Scale: Restarting the app will resolve most errors.
2. Update the WW Tracker Scale App. Here is how:
   1. On Android goto PlayStore » Search for "WW Tracker Scale" » Open WW Tracker Scale by Conair » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WW Tracker Scale » click "UPDATE".
3. Clear WW Tracker Scale by Conair app cache: Clearing cached data will force your app to retrieve the latest data directly from WW Tracker Scale servers.
   1. On Android, goto Settings » Apps » Select "WW Tracker Scale by Conair" » click Storage » click "Clear Cache".
4. Check WW Tracker Scale app permissions. If any of these permissions required to use your device's features are disenabled, WW Tracker Scale might not work.
5. Uninstall and reinstall WW Tracker Scale. If nothing else has worked, completely uninstall WW Tracker Scale then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WW Tracker Scale not working

2. Fix WW Tracker Scale Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WW Tracker Scale be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WW Tracker Scale not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WW Tracker Scale may not be able to connect to the Internet when running in the background.