Contact openScale pro Customer Service

Why should I report an Issue with openScale pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of olie.xdev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Weight, BMI (body mass index), body water, muscle, LBM (lean body mass), body fat, bone mass, waist circumference, waist-to-height ratio, hip circumference, waist-hip ratio, visceral fat, chest circumference, thigh circumference, biceps circumference, neck circumference, body fat caliper, BMR (basal metabolic rate), TDEE (Total Daily Energy Expenditure) and Calories.

2. Note: don't worry if you think the list is too long: metrics you don't use can be disabled and hidden. - Evaluates measurements and gives a quick visual feedback to show you if you're within or outside the recommended range given your age, sex, height etc. - Supports body fat, body water and lean body mass estimations based on scientific publications.

3. * respects your privacy and lets you decide what to do with your data. openScale has built-in support for a number of Bluetooth (BLE or "smart") scales from many manufacturers, e. g.

4. For scales without Bluetooth, or Bluetooth scales not (yet) supported by openScale, measurements can be manually entered in a quick and easy way.

5. Together with our users we constantly improve and extend the set of supported scales and in many cases pick up where the original app falls short.

6. Useful if your scale doesn't support those measurements. - Support for assisted weighing (e. g.

7. The location permission is only needed to find a Bluetooth scale.

8. Please see for the full list and the level of support for each scale.

9. Once found the permission can be revoked (or never granted if Bluetooth isn't used).

10. Beurer, Sanitas, Yunmai, Xiaomi, etc. (see model list below).

11. This app has no ads and requests no unnecessary permissions.

1. My only complaint is that the font is so small and faint in the table view that I need my glasses to read it.Well, finally decided to update and now it forces you to the pro version for the bluetooth connection, this is why I don't usually update apps.

2. The previois basic version that had Bluetooth had this working with my scale, so looking at updating the code to identify any way to remediate the problem.This is an excellent app.

3. Only recommendation is for the ability to move a record to another person when you edit it as the measurements can end up on the wrong person.always enjoyed his app, so when it pooped up saying bluetooth nolonger supportrd -upgrade to pro version, i was like.

4. attempt to downgrade to non-pro 2.4 version crashes on backup importI use this with my Xaiomi scale for a long time and works awesome.

5. I do miss the summary page from Libra though 😁 for those complaining about the Google fit sync, i think you're being unfair.version 2.5 made the UI significantly worse.

6. I have been using Google Fit to aggregate all health data, but found that it often had gaps even when supposedly linked to the Mi Fit app.

7. Used free version for a long time, as other apps could not match it as a whole.

8. refund time.Everything is working fine after 2.1 update, I really like the app but still think that disabling bluetooth for free users is a bad idea.

9. Most of the time it just says my weight and nothing else and on some rare days, it actually creates a data point and updates it to the database.

10. Main attraction of the app WAS free bluetooth connection.I've been using this over the last month, previously if been using Libra.

11. I have been using this app for three weeks now and only two data points.

1. Fix openScale pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart openScale pro: Restarting the app will resolve most errors.
2. Update the openScale pro App. Here is how:
   1. On Android goto PlayStore » Search for "openScale pro" » Open openScale pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for openScale pro » click "UPDATE".
3. Clear openScale pro app cache: Clearing cached data will force your app to retrieve the latest data directly from openScale pro servers.
   1. On Android, goto Settings » Apps » Select "openScale pro" » click Storage » click "Clear Cache".
4. Check openScale pro app permissions. If any of these permissions required to use your device's features are disenabled, openScale pro might not work.
5. Uninstall and reinstall openScale pro. If nothing else has worked, completely uninstall openScale pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing openScale pro not working

2. Fix openScale pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make openScale pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to openScale pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, openScale pro may not be able to connect to the Internet when running in the background.