Contact GoToMeeting Customer Service

Why should I report an Issue with GoToMeeting – Video Conferencing & Meetings Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Purple Rainbow to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Good for metting and conducting classNice app for video conference.Fantastic app for live mettingTo early to say..let me use firstGoogle meet new version.

1. Fix GoToMeeting Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GoToMeeting: Restarting the app will resolve most errors.
2. Update the GoToMeeting App. Here is how:
   1. On Android goto PlayStore » Search for "GoToMeeting" » Open GoToMeeting – Video Conferencing & Meetings Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoToMeeting » click "UPDATE".
3. Clear GoToMeeting – Video Conferencing & Meetings Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from GoToMeeting servers.
   1. On Android, goto Settings » Apps » Select "GoToMeeting – Video Conferencing & Meetings Guide" » click Storage » click "Clear Cache".
4. Check GoToMeeting app permissions. If any of these permissions required to use your device's features are disenabled, GoToMeeting might not work.
5. Uninstall and reinstall GoToMeeting. If nothing else has worked, completely uninstall GoToMeeting then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GoToMeeting not working

2. Fix GoToMeeting Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GoToMeeting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GoToMeeting not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GoToMeeting may not be able to connect to the Internet when running in the background.