Published by PUML Better Health on Apr 9, 2024

Report an issue with PUML Step & Fitness Challenges.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PUML Step & Fitness Challenges?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PUML Better Health to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PUML Step & Fitness Challenges Customer Insights

1. I recommend it!So far I can not see straight away how many steps i done per day or in general, didn't connect and update the data from my google fit and i also don't get why the challenges show how many Km's we did but the whole app is about steps not km?! Still hope the app gets major improvements for easier use and understanding.

2. I was so excited to exercise and get paid, I read all the reviews thinking, "Oh, it's mixed! So it might work for me!" I didn't even get to enter a challenge before it crash, which was less than 10 secs after signing in! I deleted it and thought maybe I was being to harsh, so I redownload it.

3. Fingers crossed it will work so I can complete the steps challenge set by my workplace.I don't make it a habit to write bad reviews, but this app requires it.

4. The only reason I'm using it is because their sales team is obviously pretty good and managed to sell it to my company for our steps challenge.

5. Hope to see this continue to improve in the futureLove this app! It connects to Google fit and it's a fun way to stay motivated to get my steps in every day.

6. After using the app for just over a week it has constant crashes, disconnects from phone, issues syncing, issues accepting the verification codes that are needed on a daily basis, doesnt like working on Android system and so much more.

7. Just Don't!I connected the challenges to google fit but I can't see anywhere to see my steps, so don't know if its synching properly or not.

8. You need a dashboard to show your steps and km/miles and your progress/rank in the challenges.

9. Also it would be great if you added an app such as strava so people who use Samsung can connect easier as I currently have to use another app to synch to google fit which is temperamental.I really like the App.

10. Love the different types of challenges and that we get rewarded with actual crypto-currency.

11. I had to enter all my information again, so it didn't remember me, and it froze so I couldn't get past the first page.

Steps to Troubleshoot & Fix PUML Step & Fitness Challenges Issues

1. Fix PUML Step & Fitness Challenges Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PUML Step & Fitness Challenges: Restarting the app will resolve most errors.
  2. Update the PUML Step & Fitness Challenges App. Here is how:
    1. On Android goto PlayStore » Search for "PUML Step & Fitness Challenges" » Open PUML Step & Fitness Challenges » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PUML Step & Fitness Challenges » click "UPDATE".
  3. Clear PUML Step & Fitness Challenges app cache: Clearing cached data will force your app to retrieve the latest data directly from PUML Step & Fitness Challenges servers.
    1. On Android, goto Settings » Apps » Select "PUML Step & Fitness Challenges" » click Storage » click "Clear Cache".
  4. Check PUML Step & Fitness Challenges app permissions. If any of these permissions required to use your device's features are disenabled, PUML Step & Fitness Challenges might not work.
  5. Uninstall and reinstall PUML Step & Fitness Challenges. If nothing else has worked, completely uninstall PUML Step & Fitness Challenges then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PUML Step & Fitness Challenges not working


2. Fix PUML Step & Fitness Challenges Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PUML Step & Fitness Challenges be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PUML Step & Fitness Challenges not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PUML Step & Fitness Challenges may not be able to connect to the Internet when running in the background.

Reported Issues