Contact Care19 Alert Customer Service

Why should I report an Issue with Care19 Alert?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ProudCrowd, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Functionality of my device (android) slowed to near unusable, it was very "buggy" ie: Device would freeze up, apps closed without warning or would not open at all! Device shut down or restarted spontaneously, battery drained incredibly fast, plus any available memory was used sometimes within minutes so that I had to go through each installed & factory app to dump cache 2-3 times DAILY.

2. Please allow the app to control Bluetooth and notify when it isnt truly working and option to turn on and off bluetooth automatically for it to work.

3. I have to remember to open it for it to work for a few days and then it lapses again until I remember to open it again.

4. With a combined total of 1.3M people between ND and WY, that is less than %1, the install base is likely even less since people have probably uninstalled it.Bruh, I got this game because all my friends was saying it's good.

5. And don't even get me started about the mystery crate, you have to spend all this time playing the game to earn coins, yet when you buy the crate it gives you nothing.

6. Thank goodness it didn't detect any exposures in my bedroom this morning, its first check in who knows how long *rolls eyes*.

7. I have to turn off and on wifi with bluetooth all the time for a chance for this app to work and log.

8. If fixed I'd love to try using it again.Disappointed...was exposed to person on 22nd...who began symptoms on 24th, tested positive on 25th.

9. App is worthless if it won't open.It goes days, sometimes months without checking for exposures.

10. But there are so much Ads, and you have to pay $8 just to take ads off! And when I bought the starter pack I didn't even get my Coins, this game is such a RIPOFF.

11. Rather useless if I have to remember to manually enter where I've been.This app will only be effective and useful if a large percentage of the population install and use it.

1. Fix Care19 Alert Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Care19 Alert: Restarting the app will resolve most errors.
2. Update the Care19 Alert App. Here is how:
   1. On Android goto PlayStore » Search for "Care19 Alert" » Open Care19 Alert » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Care19 Alert » click "UPDATE".
3. Clear Care19 Alert app cache: Clearing cached data will force your app to retrieve the latest data directly from Care19 Alert servers.
   1. On Android, goto Settings » Apps » Select "Care19 Alert" » click Storage » click "Clear Cache".
4. Check Care19 Alert app permissions. If any of these permissions required to use your device's features are disenabled, Care19 Alert might not work.
5. Uninstall and reinstall Care19 Alert. If nothing else has worked, completely uninstall Care19 Alert then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Care19 Alert not working

2. Fix Care19 Alert Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Care19 Alert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Care19 Alert not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Care19 Alert may not be able to connect to the Internet when running in the background.