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Why should I report an Issue with iMedAlert - Medical Alert?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DivotiUSA.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact iMedAlert - Medical Alert image 1 contact iMedAlert - Medical Alert image 2

About iMedAlert - Medical Alert

1. In case of an emergency, iMedAlert Android not only can immediately alert emergency responders by phone or alarm, but also can broadcast rescues message with your current GPS location* and complete medical profile (e. g. your personal information, blood type, medical history, allergies, medication) to selected recipients via SMS and email.

2. WHEN YOU EXPERIENCE AN EMERGENCY, EVERY SECOND COUNTS WITH iMedAlert. DOWNLOAD IT NOW! PLEASE VISIT . org/download TO WATCH THE ONLINE VIDEO TUTORIAL FOR THIS APP. - Activate a distress alarm/alert: If you are trapped or alone and unable to shout or speak, the app allows you to attract the attention of passersby or emergency personnel by sounding an alarm at regular intervals. - Send an emergency SMS: If you are in an emergency situation you may not have the time or not be able to type an SMS.

3. SMS and email messages can be set to include location information. - Send your medical profile: Emails can be set to include all the information you have entered into the app such as your personal information, blood type, medical history, and allergy information.

4. It is the most important to make sure that we can get best care possible is by alerting emergency professionals and giving them the information they need about our health conditions promptly. iMedAlert is a powerful and user-friendly medical alert application for your phone.

5. Emails and emergency contacts are set up in advance in the app's user preferences. - Send location information: If you are in an emergency situation and don't know where you are, the app can send your location information for you.

6. Messages and emergency contacts are set up in advance in the app's user preferences. - Send an emergency email: If you are in an emergency situation you may not have the time or not be able to type and send emails.

7. Emails can be set to include all the information you have entered in the app such as your personal information, blood type, medical history, and allergy information.

8. This will help emergency personnel treat you better. - Call emergency services: If you are able to speak, you can use the app to call emergency services. - Store your profiles on your Google Drive cloud storage.

9. The app allows you to send a personalized emergency email to one or more predefined emergency contacts.

10. The app allows you to quickly send a personalized emergency SMS to one or more predefined contacts.

11. The personal information you enter into your iMedAlert Andorid app remains on your device.

iMedAlert Customer Insights

1. This app is easy to navigate.how can emergency personnel get info from phone if locked and im not able to unlock phone also kind of difficult to input information good to have at doctor's appointment for informationHave to unlock the phone to access.

2. Will not connect to Google drive to sync data always errors out almost immediately.would be helpful to be able to put it on the lock screen for quicker access by both myself and EMS services.Love the different categories on this app.

3. Should also be able to access from locked screen without giving access to the phone itself.nice layout, let's you add lots of details to the data (eg.

4. but there's no way to access from lock screen and it gives tons of reminders to give location permission (which I denied)I think this a great app does every thing I need for medical info.

5. Can't even open app.I love this medalert it,s really handy to have for health problemsCan't put on screen when you open phone.

6. If I need this app, I am unlikely able to unlock my phone!Keeps crashing.

7. Blood group section should have an "other' option or an option to elaborate on the main ABO blood system to enable details of additional antigen issues such as Kell.

8. This app is on my home screen.

9. Very important in case of transfusion.

10. Otherwise seems very good.

11. symptoms of allergies).

Steps to Troubleshoot & Fix iMedAlert Issues

1. Fix iMedAlert Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iMedAlert: Restarting the app will resolve most errors.
  2. Update the iMedAlert App. Here is how:
    1. On Android goto PlayStore » Search for "iMedAlert" » Open iMedAlert - Medical Alert » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iMedAlert » click "UPDATE".
  3. Clear iMedAlert - Medical Alert app cache: Clearing cached data will force your app to retrieve the latest data directly from iMedAlert servers.
    1. On Android, goto Settings » Apps » Select "iMedAlert - Medical Alert" » click Storage » click "Clear Cache".
  4. Check iMedAlert app permissions. If any of these permissions required to use your device's features are disenabled, iMedAlert might not work.
  5. Uninstall and reinstall iMedAlert. If nothing else has worked, completely uninstall iMedAlert then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iMedAlert not working


2. Fix iMedAlert Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iMedAlert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iMedAlert not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iMedAlert may not be able to connect to the Internet when running in the background.

Reported Issues