Published by Avocado Tecnologia LTDA

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Why should I report an Issue with Avocado - O delivery para sua família?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Avocado Tecnologia LTDA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Avocado Customer Insights

1. Removi e instalei, ao informar CEP, não tem mais cobertura, que estranho, app tbm parou de pesquisar produtos, coloca pampers e fica vazia a lista.Não conclui o pedidoSimples e práticoAmo o avocado, mas as vezes (2x) o app nao confirma o pedido, fica so rodando.Facilidade ao comprar, suporte ótimo, entrega grátis acima de determinado valor.

2. App is very frequently with issues, and there is no support available to help out...I left a message 3 days ago and didn't receive any reply.Já fiz compras antes, ao tentar fazer pedido, mensagem que não tinha conexão com internet.

3. A única coisa que deixa a desejar é a falta de informações dos produtos e a lista de produtos que é muito reduzida.

4. É bem ruim ter de sair do app para fazer uma pesquisa sobre produtos.

5. Ao tocar em cada produto seria melhor ver +informações em vez dele ser adicionado ao carrinho.

6. Recently however it became impossible to complete the order.

7. I use the App for almost 3 years now, and previously it was working great.

Steps to Troubleshoot & Fix Avocado Issues

1. Fix Avocado Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Avocado: Restarting the app will resolve most errors.
  2. Update the Avocado App. Here is how:
    1. On Android goto PlayStore » Search for "Avocado" » Open Avocado - O delivery para sua família » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Avocado » click "UPDATE".
  3. Clear Avocado - O delivery para sua família app cache: Clearing cached data will force your app to retrieve the latest data directly from Avocado servers.
    1. On Android, goto Settings » Apps » Select "Avocado - O delivery para sua família" » click Storage » click "Clear Cache".
  4. Check Avocado app permissions. If any of these permissions required to use your device's features are disenabled, Avocado might not work.
  5. Uninstall and reinstall Avocado. If nothing else has worked, completely uninstall Avocado then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Avocado not working


2. Fix Avocado Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Avocado be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Avocado not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Avocado may not be able to connect to the Internet when running in the background.

Reported Issues