Contact PIXPRO 360 VR Remote Viewer Customer Service

Why should I report an Issue with PIXPRO 360 VR Remote Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JK Imaging Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can connect to KODAK PIXPRO ORBIT360 4K (or KODAK PIXPRO 4KVR360) via this APP, realizing the functions of shooting, recording, changing the shooting parameters, playback and editing the moving images easily.

2. For 360°VR mode, you can find there are four functional selections, which are included Equirectangular / Little Planet / FishEye / Magic Flat.

3. Via this APP, camera can realize more functions, which are equipped with 360°VR / Front / Dome three modes.

4. And you can also share the images and video to the social network directly.

5. A wonderful brandnew world can be found via PIXPRO 360 VR Remote Viewer.

1. You will lose your regular WiFi on your phone while you are connected to the camera, since it's using WiFi for the connection.app does NOT work.

2. what is the point of an app that doesn't work? I have a Samsung Galaxy Note 8 running android version 9( the latest version) I have wifi, on.. bluetooth, ON.. NFC,,,,,ON and still can NOT connect to the camera.

3. In such case it will be an improvement on the process, albeit the hiccups are mostly device to device communication glitches and not app issues.I have the Pixpro Orbit360 4K and this software works fine.

4. I believe is because either the password was wrong or I failed to make a proper Wifi connection on my phone.

5. There is an opt out check box on the wifi connection pop up that I have not tried; I am guessing that if the opt out option is checked, I will not be asked again whether I want to connect or not and will simply automatically try to connect.

6. At first, I installed two other PixPro software progams (PIXPRO Remote Viewer and PIXPRO SP360), and they neither one of them worked with the Orbit360.

7. at laest I can view my videos using other apps from other app makers or I can view them in the phone's gallery.

8. ~$200 In addition the outer lenses of the camera are replaceable for about $30 each.Using Orbit 360 4k VR and pixel 5 phone.

9. The instructions mention to use the default password; however, I used the password displayed on the camera LCD screen instead and it connects just fine.

10. The Wifi Pop up said that the connection does not provide internet service.

11. My other mistake was to ignore the Android Wifi Pop up.

1. Fix PIXPRO 360 VR Remote Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PIXPRO 360 VR Remote Viewer: Restarting the app will resolve most errors.
2. Update the PIXPRO 360 VR Remote Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "PIXPRO 360 VR Remote Viewer" » Open PIXPRO 360 VR Remote Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PIXPRO 360 VR Remote Viewer » click "UPDATE".
3. Clear PIXPRO 360 VR Remote Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from PIXPRO 360 VR Remote Viewer servers.
   1. On Android, goto Settings » Apps » Select "PIXPRO 360 VR Remote Viewer" » click Storage » click "Clear Cache".
4. Check PIXPRO 360 VR Remote Viewer app permissions. If any of these permissions required to use your device's features are disenabled, PIXPRO 360 VR Remote Viewer might not work.
5. Uninstall and reinstall PIXPRO 360 VR Remote Viewer. If nothing else has worked, completely uninstall PIXPRO 360 VR Remote Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PIXPRO 360 VR Remote Viewer not working

2. Fix PIXPRO 360 VR Remote Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PIXPRO 360 VR Remote Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PIXPRO 360 VR Remote Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PIXPRO 360 VR Remote Viewer may not be able to connect to the Internet when running in the background.