Published by Pinch A Penny, Inc.

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Why should I report an Issue with Pinch A Penny - Pool Care?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pinch A Penny, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pinch A Penny Customer Insights

1. seems like the app is a good idea.I like that it keeps track of my purchases and water tests but the pool profile needs some workI am a current customer yet I can't get past verification.

2. None of the weekly water tests that the Pinch A Penny Maintenance service tech does show in the App.

3. It shows old tests that were conducted in the store prior to starting the maintenance service.

4. I do like how the water samples they I take to the store show up here.Couldn't sign in.

5. I wish I could edit my pool water tests that I enter on the app.

6. Despite trying multiple times, could not get through the phone number verification process.

7. Will return the test strips ... can't use them with app.couldn't get past phone number registration.

8. After un-installing and working with 2 different store employees I was finally able to get it activated.

9. Store employees tried to help but still would not let me activate.

10. I keep turning off the notifications for this app, and everytime the phone Power Cycles this app turns them right back on.

11. I've not been verified by text on mobile or called on land-line.

Steps to Troubleshoot & Fix Pinch A Penny Issues

1. Fix Pinch A Penny Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pinch A Penny: Restarting the app will resolve most errors.
  2. Update the Pinch A Penny App. Here is how:
    1. On Android goto PlayStore » Search for "Pinch A Penny" » Open Pinch A Penny - Pool Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pinch A Penny » click "UPDATE".
  3. Clear Pinch A Penny - Pool Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Pinch A Penny servers.
    1. On Android, goto Settings » Apps » Select "Pinch A Penny - Pool Care" » click Storage » click "Clear Cache".
  4. Check Pinch A Penny app permissions. If any of these permissions required to use your device's features are disenabled, Pinch A Penny might not work.
  5. Uninstall and reinstall Pinch A Penny. If nothing else has worked, completely uninstall Pinch A Penny then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pinch A Penny not working


2. Fix Pinch A Penny Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pinch A Penny be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pinch A Penny not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pinch A Penny may not be able to connect to the Internet when running in the background.

Reported Issues