Contact Yard Mastery Customer Service

Why should I report an Issue with Yard Mastery: DIY Lawn Care?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yard Mastery, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get a step-by-step personalized lawn care plan and recommendations based on your specific soil and geographic location. “What to throw down, and when to throw it down” plus a fertilizer calculator, journal to track your progress, and soon to come: in-app lawn segmentation and measuring.

2. Get a step-by-step personalized lawn care plan and recommendations based on your specific soil and geographic location. “What to throw down, and when to throw it down” plus a fertilizer calculator, journal to track your progress, and soon to come: in-app lawn segmentation and measuring.

3. Each user receives personalized application recommendations on “what to put down” and “when to put it down” based on their location, current conditions and previous applications.

4. Each user receives personalized application recommendations on “what to put down” and “when to put it down” based on their location, current conditions and previous applications.

5. The majority of DIY lawn care strategies are based on soil temperature milestones and our app will display your 24-hour average soil temperature for your specific location.

6. Within the Lawn Journal you can also upload photos to track the before and after progress and set reminders for yourself so you don’t miss upcoming tasks.

7. You get a custom lawn journal where you can track your lawn tasks along with when and what products you applied.

8. Your custom lawn plan will automatically populate on your home screen to show your upcoming steps.

9. See and track your specific 24-hour average soil temperature.

10. The applications suggested are custom to each user and dynamically adjust through the season.

11. You also have the ability to set and see your upcoming reminders such as: time to sharpen your mower blades, take a progress picture or just about anything you can dream of.

1. Also annoying feature is that when you are viewing a journal entry & go back, the journal goes back to the latest entries instead of the place that you were at.Good app to keep a journal, but unfortunately the journal is mostly where I see issues.

2. The journal entry feature, the Months are not in Calendar order, they are in alphabetical order so April is the first month instead of the 4th.

3. Also, I get a database error message when I try to enter in notes in a journal entry that are 256 characters or longer.

4. After you enter all your data in the journal entry, what action actually creates the journal entry is unclear.

5. After the revamp done to the journal, only a small line to see each date, annoying and I own one of the biggest screen phones available, should've left that alone.

6. Then if you look at previous history, when you click the back button, it goes back to the most recent journal addition, instead of showing you what you did back 6 months ago which is what you're checking.

7. Also, the ability to specify time when making journal entries would be nice.

8. There is a back arrow and the journal entry button itself is actionable.

9. However, deleting a journal entry is possible by swiping it to the left.

10. Something I noticed - When you go in and create a journal entry, it creates it twice.

11. Phone is an Samsung S8.Update 8/22: I like the new home page and journal view.

1. Fix Yard Mastery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yard Mastery: Restarting the app will resolve most errors.
2. Update the Yard Mastery App. Here is how:
   1. On Android goto PlayStore » Search for "Yard Mastery" » Open Yard Mastery: DIY Lawn Care » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yard Mastery » click "UPDATE".
3. Clear Yard Mastery: DIY Lawn Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Yard Mastery servers.
   1. On Android, goto Settings » Apps » Select "Yard Mastery: DIY Lawn Care" » click Storage » click "Clear Cache".
4. Check Yard Mastery app permissions. If any of these permissions required to use your device's features are disenabled, Yard Mastery might not work.
5. Uninstall and reinstall Yard Mastery. If nothing else has worked, completely uninstall Yard Mastery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yard Mastery not working

2. Fix Yard Mastery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yard Mastery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yard Mastery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yard Mastery may not be able to connect to the Internet when running in the background.