Published by Peapod.com

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Why should I report an Issue with Peapod Delivery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Peapod.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Peapod Delivery

1. Order groceries online, schedule delivery, and save money with the Peapod app.

2. The original grocery delivery service, Peapod does it better.

3. Your produce is picked by gloved professionals at our exclusive distribution center, and it’s delivered in a climate-controlled environment, so it’s always clean and fresh.

Peapod Delivery Customer Insights

1. I wish I never had to interact with this app except for it to tell me when my driver arrives, but with the error rate on peapod delivieries, I find myself opening it more than I'd like, and pondering all the ways in which it's lacking.The fact that there still isn't an update to fix the issues made me come back and rate this 1 star.

2. I've decided at midnight that I didn't feel like walking around the store in the morning and added all my regular items to my list and picked it up in the morning.

3. I'm so disappointed for the people who depend on Peapod regularly who have to use this.This is a service I didn't know I needed but absolutely LOVE! It's so convenient to add things to my list during the week by scanning the bar codes as they go to the trash.

4. Can't view order invoices, can't easily go through a list of what was allegedly delivered and checkbox items as missing/damaged, there's a "report a problem" contact box that apparently goes nowhere.

5. Now not only is the back button closing the app still, but coupons aren't loading, the app is randomly adding food to my orders if I was just looking at them, and at times it is so slow I have to wait and come back.

6. you just find the higher charge when you go to check out.I can't use this app on my phone because it cuts off the images of "add to cart" and the number of items I want to buy.

7. Took me over 30 minutes to place an order earlier today and just now when I tried to add/search for an item it gave me an error message.

8. Oh also, all of the regular sliced deli items are gone and all that's offered is "shaved"? I don't know what that even means but can you guys fix this because I liked peapod up until now.

9. Items were removed from the cart, the back button exits the app rather than closing pop ups on items, so I had to re open it 15 times.

10. It is so frustrating because I prefer to order my groceries ahead of time for pick up due to health issues and busy schedules.

11. I had to close and reopen my app anytime I wanted to update my total and shopping list, coupons etc.

Steps to Troubleshoot & Fix Peapod Delivery Issues

1. Fix Peapod Delivery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Peapod Delivery: Restarting the app will resolve most errors.
  2. Update the Peapod Delivery App. Here is how:
    1. On Android goto PlayStore » Search for "Peapod Delivery" » Open Peapod Delivery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Peapod Delivery » click "UPDATE".
  3. Clear Peapod Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Peapod Delivery servers.
    1. On Android, goto Settings » Apps » Select "Peapod Delivery" » click Storage » click "Clear Cache".
  4. Check Peapod Delivery app permissions. If any of these permissions required to use your device's features are disenabled, Peapod Delivery might not work.
  5. Uninstall and reinstall Peapod Delivery. If nothing else has worked, completely uninstall Peapod Delivery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Peapod Delivery not working


2. Fix Peapod Delivery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Peapod Delivery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Peapod Delivery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Peapod Delivery may not be able to connect to the Internet when running in the background.

Reported Issues