Published by Hmart.com on Sep 20, 2024

Report an issue with H Mart Asian Grocery Market.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About H Mart Asian Grocery Market

1. H Mart started its first store in Woodside, NY in 1982, providing upscale products with more than 14 states in U. S nationwide.

2. H Mart is recognized as one of the fastest growing retailers in the National Retail Federation’s HOT 100 RETAILERS (#13 H Mart).

3. Also, Supermarket News has listed H Mart as one of the Top 50 Small Chains and Independents in the United States & Canada.

H Mart Asian Grocery Market Customer Insights

1. Only great thing about this app is that I can store my smartcard numbers and also tells you how much points you have etc... etc... I hope they come out with newer and updated version shortly.Don't let people from New Jersey develop software? (For some reason every New Jersey-based Android app I've downloaded ends up being crapware or sketchware; 🤷 dunno what's up with that!) Anyway: this app is incomplete and non-functional.

2. I love shopping at H Mart and hope there is an app for us Portlanders soon!Wasn't working before (aside from smart card lookup), but a clean install at least got most of the functions(such as the sales flyer) to work with the latest update version.

3. Sad but uninstallinSeems like an okay app, but for some reason my store location (Portland, OR) isn't even listed on this app or on the H Mart website even though it opened last year.

4. The problem I'm having is that no matter how I enter my last name in my ZIP code, and I've taken a picture with your camera app icon and your app... It will not let me enter my savings card information.

5. Glad it worked!I downloaded this so I could get curbside pickup possible or check their availability of certain items but strangely this does not list the H Mart Locations in the Seattle area.

6. I went to the store and they confirmed that I have 1200+ points and redeemed a certificate for me.

7. I cant even get in contact with customer service to see if they will add the points on for me.I have 1200+ reward points when I checked on their website.

8. I was very happy when they came out with new version, however I can't open or see any "coupons", weekly sale flyer is also useless 'cause you cant see anything even if you tried to zoom in or out.

9. It's more like an incomplete HS computer science project than commercial software.I love that I can order things from here and have them sent to my house.

10. I was able to collect points but as soon as I was about to get 1000 point for the 10 dollar certificate it stopped adding my points.

11. CONS: Why is my store in Portland OR not listed!? Also the user interface lacks features and is completely broken in places.

Steps to Troubleshoot & Fix H Mart Asian Grocery Market Issues

1. Fix H Mart Asian Grocery Market Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart H Mart Asian Grocery Market: Restarting the app will resolve most errors.
  2. Update the H Mart Asian Grocery Market App. Here is how:
    1. On Android goto PlayStore » Search for "H Mart Asian Grocery Market" » Open H Mart Asian Grocery Market » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for H Mart Asian Grocery Market » click "UPDATE".
  3. Clear H Mart Asian Grocery Market app cache: Clearing cached data will force your app to retrieve the latest data directly from H Mart Asian Grocery Market servers.
    1. On Android, goto Settings » Apps » Select "H Mart Asian Grocery Market" » click Storage » click "Clear Cache".
  4. Check H Mart Asian Grocery Market app permissions. If any of these permissions required to use your device's features are disenabled, H Mart Asian Grocery Market might not work.
  5. Uninstall and reinstall H Mart Asian Grocery Market. If nothing else has worked, completely uninstall H Mart Asian Grocery Market then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing H Mart Asian Grocery Market not working


2. Fix H Mart Asian Grocery Market Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make H Mart Asian Grocery Market be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to H Mart Asian Grocery Market not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, H Mart Asian Grocery Market may not be able to connect to the Internet when running in the background.

Reported Issues