Contact Onkyo Remote Customer Service

Why should I report an Issue with Onkyo Remote for Android 2.3?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Onkyo Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Onkyo’s Remote App allows owners to integrate wireless audio stored on an Android device into their Onkyo home network system.

2. Onkyo’s Remote App supports wireless audio and remote control functionality.

3. The app operates over a wireless LAN and enables a range of remote control functions, such as volume and tone control and input selection. • Operates general remote-control functions (e. g. *For details on RI-compatible systems, please refer to the Onkyo website. *This application program does not support tablet devices. *This application program does not support smartphones in QVGA or HVGA resolution. *All models may require a firmware update available for download at the Onkyo website.

1. I regret buying Onkyo AV Gear.Doesnt work useless app it's designed for older phones and no update available.App is outdated for my Samsung phone software updates and doesn't appear to be updateable!When are you going to update this worthlesd app.

2. Factory remote device lost some functionality and the app filled the void nicely with the added bonus of accessing/managing music from my phone and the network.Overall it does what it is supposed to do.

3. Now refuses to find Onkyo receiver (does however find the Yamaha receiver and Sonos on my network.)Onkyo doesn't stand behind their products.

4. My phone had a new IP address in a different network: It now had 192.168.0.x instead of 192.168.1.x. So I reconfigured my network so my phone had a 192.168.1.x IP address again, in the same range as my Onkyo amplifier.

5. Bingo, the app detected my Onkyo amplifier again, as both devices are on the same network again.App no longer works.

6. Thank you for making it available! Works perfectly on my phone with Android 10.Good app.

7. Forget the updated Onkyo app! This is the one you want if your receiver is between 8 and 12 years old.

8. I would like a device button that changes between onkyo devices.

9. I the current button does not work with gesture type devices.Stopped working at one point.

10. The Onkyo Remote apps don't support new hardware.

11. The new app absolutely would not stream music from my phone.

1. Fix Onkyo Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Onkyo Remote: Restarting the app will resolve most errors.
2. Update the Onkyo Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Onkyo Remote" » Open Onkyo Remote for Android 2.3 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Onkyo Remote » click "UPDATE".
3. Clear Onkyo Remote for Android 2.3 app cache: Clearing cached data will force your app to retrieve the latest data directly from Onkyo Remote servers.
   1. On Android, goto Settings » Apps » Select "Onkyo Remote for Android 2.3" » click Storage » click "Clear Cache".
4. Check Onkyo Remote app permissions. If any of these permissions required to use your device's features are disenabled, Onkyo Remote might not work.
5. Uninstall and reinstall Onkyo Remote. If nothing else has worked, completely uninstall Onkyo Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Onkyo Remote not working

2. Fix Onkyo Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Onkyo Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Onkyo Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Onkyo Remote may not be able to connect to the Internet when running in the background.