Published by SoundCloud on Mar 7, 2024

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Why should I report an Issue with SoundCloud: Play Music & Songs?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SoundCloud to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SoundCloud: Play Music & Songs image 1 contact SoundCloud: Play Music & Songs image 2

SoundCloud Customer Insights

1. There is a pretty large variety of music to choose from that I enjoy and it's great background noise for when I'm drawing, helping my family out with our business, or even for sleep in some cases Would definitely recommend!! Best music streaming service I've used!I have been using this app for many years, and now it is absolutely unusable.

2. Greed played too much of a heavy role in SoundCloud's downfall into being a music application barely worth installing now as there has been little-to-no actual work being done to fix bugs both new and old.

3. Other than that, I do wish more songs don't require premium, I understand needing premium to download them but not being able to liBetter for finding new songs and songs not available on other apps.

4. Don't even know where to cancel the subscription.Worse... so much more worse nowadays, ads are nearly unescapable and it's a broken mess now as most songs no longer play and others cannot be streamed despite the app and browser being up-to-date.

5. My phone is also up to date, so please fix this issue SoundCloud.Literally so good in helping me find tracks and enjoy songs.

6. This needs to be fixedI like it for the most part, my one major negative is that on Android you can't change your profile picture or anything like that, and you can only record (aka, for what I've found, you can't input mp3 file music to get rid of the "I'm in my living room and breathing into my mic with intensely" quality.

7. Frankly it's best to find another more worthwhile application for music, this one is beyond hope.So I've been using this app for years, and for the past few months, the app has not been working properly.

8. But I would like if I had all the options and full songs of the songs on SoundCloud plus that I'm not able to listen to.

9. Other than that, it's good.Very easy to use!! It does have ads but thankfully they aren't annoying and constant like other streaming services I've tried.

10. The downside is that some of the songs don't play wether with wifi or not.

11. Totally recommend 👌When you have wifi, it plays a couple of songs, but than there's like ads.

Steps to Troubleshoot & Fix SoundCloud Issues

1. Fix SoundCloud Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SoundCloud: Restarting the app will resolve most errors.
  2. Update the SoundCloud App. Here is how:
    1. On Android goto PlayStore » Search for "SoundCloud" » Open SoundCloud: Play Music & Songs » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SoundCloud » click "UPDATE".
  3. Clear SoundCloud: Play Music & Songs app cache: Clearing cached data will force your app to retrieve the latest data directly from SoundCloud servers.
    1. On Android, goto Settings » Apps » Select "SoundCloud: Play Music & Songs" » click Storage » click "Clear Cache".
  4. Check SoundCloud app permissions. If any of these permissions required to use your device's features are disenabled, SoundCloud might not work.
  5. Uninstall and reinstall SoundCloud. If nothing else has worked, completely uninstall SoundCloud then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SoundCloud not working


2. Fix SoundCloud Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SoundCloud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SoundCloud not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SoundCloud may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello this is westlake music management nigeria, please we would love to be featured in any of your curated playlist, how do we go about it?

    — by Westlake Sings 2 years ago

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