Contact Gaana Music Customer Service

Why should I report an Issue with Gaana Music: Mp3 Song, Radio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gamma Gaana Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They add useless features that makes the app crash intermittently and playlists abruptly stop playing tracks and I have to manually hit the play button on the song and sometimes re-click the song itself.

2. However why I'm not using is because, each time I click the notification about a song collection, it clears the current queue and starts playing the new collection.

3. When playing from a playlist created but the user it adds randomly adds songs even though the option is turned off in the settings.

4. I just bought the subscription to gaana plus, thinking that I would get access to all the songs that were in my playlists.

5. I might as well use YouTube then! I remember not having this issue in the past; the only problems back then were not having a couple of my fave songs licensed and you didn't have the lyrics feature.

6. Best of all: you still have the exact same experience with a paid version, just offers basic need to play music with your screen off and no ads.

7. Thae capability to clear the current songs in the playing que has been removed.

8. They should be transparent with song quality and strive to improve the song quality as space is not a constraint anymore in today's world.From 5 stars in 2014 to 1 star in 2021, example of what NOT to do with an app.

9. Lastly the whole Go to Party option is very confusing and not sure what/why/how it is used and edited.Good app with lot of songs collections.

10. Cluttered UI, frozen radio stations, lost songs, playlists, stupid hotshots.

11. It is an utter waste of money and I regret having paid for an annual subscription.New interface has a lot of flaws.

1. Fix Gaana Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gaana Music: Restarting the app will resolve most errors.
2. Update the Gaana Music App. Here is how:
   1. On Android goto PlayStore » Search for "Gaana Music" » Open Gaana Music: Mp3 Song, Radio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gaana Music » click "UPDATE".
3. Clear Gaana Music: Mp3 Song, Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Gaana Music servers.
   1. On Android, goto Settings » Apps » Select "Gaana Music: Mp3 Song, Radio" » click Storage » click "Clear Cache".
4. Check Gaana Music app permissions. If any of these permissions required to use your device's features are disenabled, Gaana Music might not work.
5. Uninstall and reinstall Gaana Music. If nothing else has worked, completely uninstall Gaana Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gaana Music not working

2. Fix Gaana Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gaana Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gaana Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gaana Music may not be able to connect to the Internet when running in the background.