Published by Google LLC on Mar 8, 2024

Report an issue with YouTube Music.
Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Chat with our AppContacter AI Support

Why should I report an Issue with YouTube Music?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact YouTube Music image 1 contact YouTube Music image 2

About YouTube Music

1. ● Listen on your phone, desktop, smart speaker, smart TV, car, smart watch and within your favorite apps. ● Add a Tile on your Wear OS watch to quickly access your music. ● Compatible with Google Maps, Waze, Google Assistant, and more.

2. Only first-time YouTube Red, Music Premium, YouTube Premium and Google Play Music subscribers are eligible for free trials, introductory offers or promotional pricing.

YouTube Music Customer Insights

1. update 06/23: more bad features should be tossed, such as: when i want to add a song to a playlist, the app now automatically adds it to the latest playlist effectively making it a hassle to redo the task.. i noticed that a long tap sometimes overrides this new "feature" but not always.App works well, but it feels like the Android Auto version of the app needs a lot of help to replicate some of the functionality that Google Play Music previously had.

2. Shuffle also doesn't work too well, and radio stations created from songs or artists contain very strange mixtures of music.Overall great app, and I loved all the features compared to other music apps.

3. That was one of the main reasons I liked this more than Spotify, and was much more convenient to use, but now that feature has just been randomly taken away? You have to either pause what's playing or wait for your queue to end, which is way less convenient and enjoyable than just being able to stop playing.The app works.

4. Losing a star because of the new update, which seems to have gotten rid of the ability to stop playing music.

5. Those can be dealt with, but the most horrible reason I'm reviewing a 1 star is because so much of my favorite music was removed and all that's left is low quality files provided by other yt gosh.

6. One thing that has just happened is that the menu to choose a playlist is gone now? Like when you go to add a song to a playlist it used to show you all of your playlists and you'd just choose from there.

7. It is a fairly basic feature, that seems very bizarre to be missing.Good music, pretty much anything you're looking for you can find on here.

8. Or better yet, the ability to switch between styles, making YouTube Music more customizable.I love this app.

9. The one feature I'd really like to have added is the ability to "Start Radio" from any currently playing song.

10. it's quite frustrating to not be able to add a song to more than one playlist at a time.

11. It is a bit weird that I have to be in the downloads section to play my downloaded music.

Steps to Troubleshoot & Fix YouTube Music Issues

1. Fix YouTube Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart YouTube Music: Restarting the app will resolve most errors.
  2. Update the YouTube Music App. Here is how:
    1. On Android goto PlayStore » Search for "YouTube Music" » Open YouTube Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YouTube Music » click "UPDATE".
  3. Clear YouTube Music app cache: Clearing cached data will force your app to retrieve the latest data directly from YouTube Music servers.
    1. On Android, goto Settings » Apps » Select "YouTube Music" » click Storage » click "Clear Cache".
  4. Check YouTube Music app permissions. If any of these permissions required to use your device's features are disenabled, YouTube Music might not work.
  5. Uninstall and reinstall YouTube Music. If nothing else has worked, completely uninstall YouTube Music then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YouTube Music not working

2. Fix YouTube Music Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make YouTube Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YouTube Music not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YouTube Music may not be able to connect to the Internet when running in the background.

Reported Issues