Contact Marantz Remote App Customer Service

Why should I report an Issue with Marantz Remote App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of D+M Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please set the "IP Control / Network / Network Control” = “Always On / On" of the device to ensure a smooth operation with the Marantz remote app. • Android Smartphones with Android OS ver. 5. 0(or higher) or Android Smartphones/Tablets with Android OS ver. 5. • Screen resolution: 800x480, 854x480, 960x540, 1280x720, 1280x800, 1920x1080, 1920x1200, 2048x1536 *This application does not support smartphones in QVGA(320x240) and HVGA(480x320) resolution. Samsung Galaxy S5(OS5. 0. 0), Google(ASUS) Nexus 7 (2013) (OS5. 1), Google(LG) Nexus 5 (OS5. 0. 1), Google(LG) Nexus 4 (OS5. 0. 1), Google(HTC) Nexus 9 (OS5. 0. 1), Google(Motorola) Nexus 6 (OS5.

2. The Marantz Remote App takes your listening enjoyment to the next level. *1: During fast network browsing, the AVR GUI and Remote App display may be temporarily out of sync. *2: An HDMI connection between the AVR and Blu-ray player is required.

3. Marantz disc player control is also available via Marantz Remote Terminals (D-BUS, RC-5) connection.

4. HDMI control needs to be set to ON for both units. *3: The OS language setting is automatically detected; when not available, English is selected. * Not compatible with Marantz models other than those listed above.

5. The beautiful interface and intuitive layout offer a fun and simple way to control your Marantz network product.

6. A dedicated page now gives you full, easy to access control of your multi-room system. 　Fast thumbnail browsing, library search and playlist creation make navigating your large digital media library easier than ever before.

7. We are happy to announce the release of the Marantz Remote App for Android!

8. A customizable home screen allows you to tailor the look and function of the Marantz Remote App to suit your needs.

9. Adjust the basic functions of your Marantz product with power, volume, input and surround mode selection.

10. Please update to a latest firmware by following each User manual.

11. We do not guarantee that this application works with all Android devices.

1. Android reports the app remains running in the background even when not doing anything.Marantz has some of the best equipment I have owned two of their receivers and absolutely love them.

2. Yes, it COULD be much better (and probably should be for the cost of these devices), but it does allow you to control many of the features remotely.Half the time it days it's not compatible with my device.

3. When you click on it nothing happens.Having struggled on and off with this app over the years, I decided to give it one more try and re-installed it on my Samsung A40 phone a few days ago.

4. Again love the Marantz receivers but disappointed in the mobile apps and software are useless to me.

5. (with Samsung S9 US, Android up date)You can only configure 8 buttons, while my phone has plenty of screen-estate that is unused.

6. Playback often stops halfway in a playlist, and waking the phone from standby, might restart the previous track.

7. All I want to do is edit a list of URLs.. is that really too much to ask Guess my hi-fi is now just a light up doorstop.Apparently only works if you have your unit in the 192.168.1.x address space.

8. No it's not great, but you can remotely control many features of the audio device.

9. When starting the app, you always have to press back to start using it, makes no sense and confuses me all the time.

10. However, due to battery drain issue, I had to uninstall.Would be great but forgotten.

11. Typically it takes 4 or 5 attempts to change stations on internet radio.

1. Fix Marantz Remote App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Marantz Remote App: Restarting the app will resolve most errors.
2. Update the Marantz Remote App App. Here is how:
   1. On Android goto PlayStore » Search for "Marantz Remote App" » Open Marantz Remote App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marantz Remote App » click "UPDATE".
3. Clear Marantz Remote App app cache: Clearing cached data will force your app to retrieve the latest data directly from Marantz Remote App servers.
   1. On Android, goto Settings » Apps » Select "Marantz Remote App" » click Storage » click "Clear Cache".
4. Check Marantz Remote App app permissions. If any of these permissions required to use your device's features are disenabled, Marantz Remote App might not work.
5. Uninstall and reinstall Marantz Remote App. If nothing else has worked, completely uninstall Marantz Remote App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Marantz Remote App not working

2. Fix Marantz Remote App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Marantz Remote App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Marantz Remote App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Marantz Remote App may not be able to connect to the Internet when running in the background.