Contact Denon 500 Series Remote Customer Service

Why should I report an Issue with Denon 500 Series Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of D+M Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the Denon 500 Series Remote, your Android device just became an integral part of your home entertainment experience. •Multi-Language Support (English, French, German, Spanish, Dutch, Italian, Swedish, Japanese, Simplified Chinese, Russian and Polish.

2. Control the basic functions of your Denon with power, volume, input, sound mode selection, Tuner and Playback of music in your mobile device or USB memory.

3. Before you use this app, please pair your Bluetooth device with your AVR. •Android Smartphones with Android OS ver. 5. * This application does not support smartphones in QVGA (320x240) and HVGA (480x320) resolution.

4. Asian Countries] Product availability varies depending on regions. * Not compatible with Denon models other than those listed above.

5. This new App will give you an unprecedented level of command and control over your Denon 500 Series Bluetooth AV Receivers.

6. The app launcher function provides easy access for your favorite music service application.

7. Compatible models: (Product availability varies depending on regions.

8. Say hello to the Denon 500 Series Remote!

9. The OS language setting is automatically detected; when not available, English is selected.

10. Samsung Galaxy S10 (OS 11), Google Nexus 7 (2013) (OS 6. 0. 1), Nexus 9 (OS 7. 1.

11. We do not guarantee that this application works with all Android devices.

1. I would have returned it if it was like this when I bought the receiver!!The issue is every time you open the app you have to give permission to turn the Bluetooth on and then regardless of the source you are in, it switches to Bluetooth! It is very annoying because im watching a movie on Blu-ray and want to lower the volume only but it changes the channel to Bluetooth first and i have to select the Blu-ray again and lower the volume! This whole process is very inconvenient and takes around 2min while the movie is being played in the background.Whenever I connect the app to my amplifier, the app maxes out the volume on itself (Bluetooth) and the amp (they are paired I realise).

2. Makes it easier to make sure all the stations are loaded.Doesn't let you choose where your music is stored, doesn't let you play music from streaming services like Spotify through your receiver (only files saved locally on your phone,) and all the tools for using it as a remote are greyed out and nonfunctional without any explanation, you can literally ONLY play music that's saved to your phone and that's it.

3. I like the interface, and using my phone as a volume and source control for the receiver would be amazing IF there was an option to connect to the receiver NOT as an audio device so I can have sound (separately) on both my phone and the receiver.

4. Literally just want to use my phone as a remote, absolutely pointless app.To control the receiver volume, the app recently updated to require access to your photos and ability to make calls.

5. App needs some common sense.Excellent. I discovered Demon has a web server, I think at port 8880 ands it's got very nice graphics unlike one of the ,4 you must download for Denon.

6. It's a bit irritating because I need to manually turn down the volume before playing anything or I blow my eardrums out.

7. Who wants to do this every time you want to listen to music from your phone.

8. They wereDownloaded awhile ago to phone and then forgot about it.... Started using today because we have been having issues with our reg.

9. is and having issues with remote makes it more difficult so this is a great option without pur.

10. Great customer service.BT is inconsistent - connected from phone via BT to device.

11. Of Universal remote... :)Lacks ability to clear radio station memory lists.

1. Fix Denon 500 Series Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Denon 500 Series Remote: Restarting the app will resolve most errors.
2. Update the Denon 500 Series Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Denon 500 Series Remote" » Open Denon 500 Series Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Denon 500 Series Remote » click "UPDATE".
3. Clear Denon 500 Series Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Denon 500 Series Remote servers.
   1. On Android, goto Settings » Apps » Select "Denon 500 Series Remote" » click Storage » click "Clear Cache".
4. Check Denon 500 Series Remote app permissions. If any of these permissions required to use your device's features are disenabled, Denon 500 Series Remote might not work.
5. Uninstall and reinstall Denon 500 Series Remote. If nothing else has worked, completely uninstall Denon 500 Series Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Denon 500 Series Remote not working

2. Fix Denon 500 Series Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Denon 500 Series Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Denon 500 Series Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Denon 500 Series Remote may not be able to connect to the Internet when running in the background.