Published by Image-Line

Report an issue with Image-Line Remote.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Image-Line Remote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Image-Line to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Image-Line Remote image 1 contact Image-Line Remote image 2

About Image-Line Remote

1. Use the included controller tabs covering functions including; Transport Controls, MIDI Keyboard, FPC control, Harmonizer Keyboard, Performance Mode (Clip Launcher), Gross Beat FX, Mixer and more.

2. Image-Line Remote ( IL Remote ) is a FREE tablet or phone, user-configurable virtual MIDI controller application for FL Studio and Deckadance 2.

3. IL Remote does not make sound, it controls FL Studio and Deckadance just like a MIDI controller does.

4. IL Remote allows you to add custom tabs and add controls including Pads, Faders, Knobs, Jog Wheels, Mixer, Clip Launcher, X/Y Controls, Piano Keyboard, Harmonic Grid and Containers.

5. Control FL Studio instantly or link your favorite instrument and effect plugins just as you can with any MIDI controller.

6. Open FL Studio on your computer plus IL Remote on your mobile device and the connection is automatic.

7. NOTE: Requires Android 4 or higher. FL Studio 11. 1 OR FL Studio 12.

8. If the control you want isn't available then you can create your own.

9. Use a phone, tablet or any combination with up to 15 devices simultaneously.

10. There is a complete range of customization options for each control so that you can create virtually any virtual MIDI controller to suit your needs.

Image-Line Remote Customer Insights

1. DAW software is a personal element, but Image-Line is one I will always recommend.Image line listen to me you already have a mobile app you already have this app that can connect which is handy when it connects only got it to connect maybe like one time but here's a suggestion why don't you take the mobile app this app and bring back collabo mode that's the new thing put them together and make a reasonable price build our community which the mobile app is a fair price but a price like that you might as well combine all three of these elements the remote FL Studio mobile.This app is killer if it works on your device, you can customize your interfaces for your editing needs and if you have no midi controller this is a great replacement for one.

2. I mean, the words are far too small and I'm certain there are options cut off that I cannot access.Selecting target instrument is really hard, i think it's better if we can see the name of the targeted instruments, instead of using some kind of whatever it's called to point which instrument (it's really frustrating).

3. This has been an issue for over 3 years.I entered the audio creative world, it was running studio recording for my cousins band, so I had access to a large amount of high end hardware and software.

4. I would love it even more if there's an update that includes using the app not only via WiFi but also via hotspot like Monect PC Remote..Excellent app basically a free midi controller.

5. My computer keyboard has stopped working so I have been using the osk, but when it came to using FL Studio, I remembered this app.

6. I cannot help but notice this app might be more optimized for a tablet which is unfortunate for me who has resorted to using this app on my Samsung Galaxy S9.

7. Lasty I wish there were more visual options, if you had the same visual/cosmetic options as FL Studios `patcher` this app would be a 5/5 all dayIL Remote consistently has problems working.

8. Second, I especially want to rotate the screen 180 deg because everything is positioned as such that things on the leftmost edge of the screen (by default everything aligned towards the left) are partially obstructed by the notch on my ZenFone 5Z.

9. Just wish you could select which layout will be the default when the app boots and also wish there was an option to set the knobs to intervals so it would snap at 1/8th or 1/5th whatever i select.

10. Needs added a tab that can control more assignable fader, button, and knobs.

11. I had issues with this working on Android 7, but on my old Samsung Galaxy tab 3 it works great.

Steps to Troubleshoot & Fix Image-Line Remote Issues

1. Fix Image-Line Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Image-Line Remote: Restarting the app will resolve most errors.
  2. Update the Image-Line Remote App. Here is how:
    1. On Android goto PlayStore » Search for "Image-Line Remote" » Open Image-Line Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Image-Line Remote » click "UPDATE".
  3. Clear Image-Line Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Image-Line Remote servers.
    1. On Android, goto Settings » Apps » Select "Image-Line Remote" » click Storage » click "Clear Cache".
  4. Check Image-Line Remote app permissions. If any of these permissions required to use your device's features are disenabled, Image-Line Remote might not work.
  5. Uninstall and reinstall Image-Line Remote. If nothing else has worked, completely uninstall Image-Line Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Image-Line Remote not working


2. Fix Image-Line Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Image-Line Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Image-Line Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Image-Line Remote may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer