Published by Pandora on Feb 13, 2024

Report an issue with Pandora.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Pandora - Music & Podcasts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pandora to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pandora - Music & Podcasts image 1 contact Pandora - Music & Podcasts image 2

Pandora Customer Insights

1. Pandora is usually my go to app , wawhen I wanna listen to quality , consistent , music With many to select from bhbbI have always liked Pandora, even though it's bad about repeating the same songs sometimes, but what's going on with the nonfunctional thing that pops up in my notifications area a few seconds after I close the app? I have to force close the app to make it go away.

2. I loooooved Pandora! The past few months, however, it has been glitchy- constantly having to force stop bc the app is unresponsive, 20-30 sec lags when switching songs, stations, or Playlist, etc.

3. I'm nearing exhaustion here..... 5 stars if not for the crashes.Kinda annoying when you want your 30 minute free trial and it gives you the same ad that are 30 seconds when its supposed to be 15 seconds I'm perfectly fine with the 6 second ad's I've been getting reasantly.

4. I have uninstalled and reinstalled the app, tried internal and external storage, reset phone, emptied data caches, online and offline mode, phone memory and storage optimization, read every community forum.

5. I'm tired of having my daily commute interrupted because Pandora suddenly crashed and restarted for the 7th time in a 15 minute period.Best Music App there is.

6. The crashing is wildly out of hand, the buffering and skipping of songs, the constant bugs when editing playlists, the auto-start endlessly breaking, losing entire playlists I've downloaded, the list goes on.

7. Please, make a language and location setting to target your ads better.Edited review.. fixed! Was 5 stars..now 3 read why... Edited review: I did love it, but recently, I got a new phone,and now it stops every 3 min and starts a new episode on my podcasts.

8. I hate losing all of my music and starting over with another app, but Pandora hasn't solved the problem.I've had this app for a few years .

9. Delays on the dl'd songs make no sense.I like having ad-free music, and...that's kinda where it stops.

10. Thanks!Pandora has been my go-to music app for many years.

11. The only thing that has gave me any problems was once or twice when I changed the song selection , for example country music to rock , it would jump back to what I was listening to prior .

Steps to Troubleshoot & Fix Pandora Issues

1. Fix Pandora Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pandora: Restarting the app will resolve most errors.
  2. Update the Pandora App. Here is how:
    1. On Android goto PlayStore » Search for "Pandora" » Open Pandora - Music & Podcasts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pandora » click "UPDATE".
  3. Clear Pandora - Music & Podcasts app cache: Clearing cached data will force your app to retrieve the latest data directly from Pandora servers.
    1. On Android, goto Settings » Apps » Select "Pandora - Music & Podcasts" » click Storage » click "Clear Cache".
  4. Check Pandora app permissions. If any of these permissions required to use your device's features are disenabled, Pandora might not work.
  5. Uninstall and reinstall Pandora. If nothing else has worked, completely uninstall Pandora then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pandora not working


2. Fix Pandora Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pandora be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pandora not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pandora may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer