Published by Audirvana SCS on Apr 22, 2024

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Why should I report an Issue with Audirvāna Remote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Audirvana SCS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Audirvāna Remote

1. Your albums, playlists, artists and HD streaming services are all accessible from the Audirvāna Remote, and the software running on your computer still guarantees optimal audio playback. - Browse all music libraries accessible from the application. - Connect your computer and your phone or tablet to the same wifi network. - Select your computer from the Remote app, and enter the code displayed on the screen. - Enjoy the Audirvāna experience without moving from your couch.

2. Audirvāna Remote App allows you to control the Audirvāna software running on your computer from your mobile device and enjoy your music more freely at home.

3. Audirvāna is a software for macOS or Windows 10/11 that accepts all audio formats and makes music a priority on your computer to make it a true high-fidelity audio source.

Audirvāna Remote Customer Insights

1. Right now it runs in background until I force quit it, of course this is a drain on battery and takes up data.decent when it works, which is 70 per cent of the time.

2. The PC software runs effortlessly on a low end Pentium, w/4gb of ram and Win10 64bit.Keeps disconnecting, then takes long time to reconnect.

3. plenty of room for improvement, e.g. persistent connection drop-offs, incorrect sorting when 'date added' is selected in album view, erratic touch mapping (tapping on a track plays the track before it), etc.

4. First starting the app and it works fine, but as soon as the phone's screen goes to sleep it loses connection to the computer.

5. I still prefer it over the other options available.I agree with the reviewer that said "When it works is good." Hard to give it more than two stars, though, when it keeps disconnecting from my laptop.

6. The only reason for using this is the superior audio quality of Audirvana...Update : Folders view has now been integrated into the remote app.

7. Such a waste of time and money.Excellent, most of the time, but on some devices the remote apo just doesn't want to see the PC server.

8. For something that is part of a $96 USD piece of software one would expect more.Have been waiting for this app for some time.

9. How many networks do you think I have at home, for gods sakes? And most of the time I'm at my computer, sitting next to the freaking router!So far, the app itself is great and the functionality is perfect.

10. However, if I am going into artists list in a local drive, unless I scroll a-z immediately, then it seems the phone has a problem retrieving the full list.

11. I use Tidal on Audirvana and I don't see the complete song list on my favorites in the app.

Steps to Troubleshoot & Fix Audirvāna Remote Issues

1. Fix Audirvāna Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Audirvāna Remote: Restarting the app will resolve most errors.
  2. Update the Audirvāna Remote App. Here is how:
    1. On Android goto PlayStore » Search for "Audirvāna Remote" » Open Audirvāna Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audirvāna Remote » click "UPDATE".
  3. Clear Audirvāna Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Audirvāna Remote servers.
    1. On Android, goto Settings » Apps » Select "Audirvāna Remote" » click Storage » click "Clear Cache".
  4. Check Audirvāna Remote app permissions. If any of these permissions required to use your device's features are disenabled, Audirvāna Remote might not work.
  5. Uninstall and reinstall Audirvāna Remote. If nothing else has worked, completely uninstall Audirvāna Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Audirvāna Remote not working


2. Fix Audirvāna Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Audirvāna Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Audirvāna Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Audirvāna Remote may not be able to connect to the Internet when running in the background.

Reported Issues