Contact Calorie Counter + Customer Service

Why should I report an Issue with Calorie Counter +?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nutracheck to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For that they lost another point.This app is fantastic!! I started intermittent fasting about 3 weeks ago and wanted to see how my caloric intake impacted my journey, so I took a chance with this app, and it has been amazing! From the barcode scanner, to the recipe creator, to the fact that it syncs with Google Fit, and so many more reasons, this has been an excellent tool for the job! ❤️After using MyFitnessPal for years, they started charging an astronomical amount for previously free features (my fav being the barcode scanner).

2. Apart from that the app is nice to use, and the data quality is much better than competitors that rely on users (inaccurately) entering data themselves.amazing app! I love how easy it is to find every food and ingredient with the scanner.

3. I would love to rate 5 stars, but after scanning 3 separate food barcodes, Nutracheck got the serving size and all nutrition facts wrong on each.

4. I wouldn't mind this, if an option existed to correct them (starting with serving size).I loved it! It will let you enter each item and and it to your own meals or you can choose to get the information from the list of meals they have as an option.

5. And then i got a notification that the free trial would expire in 5 days (sooner if i added more food) and to keep using it, i'd have to pay $5/mo.

6. I wouldnt have invested so much time into setting it up.The app has been great for tracking my calorie and protein intake.

7. it even makes it fun to track the daily fruits and veggies intake and water intake by partially filling up an icon until you meet the recommended daily amount.

8. It's especially useful how I simply scan an item and add it to my meal and it tracks all the calories, protein, saturated fat...etc. and then compiles everything in a bar chart.

9. I went so far as to pay for the year because after a week free I decided I wanted to use the whole thing.

10. Note, having a digital food scale has helped with accuracy of food intake.So, I'm not a big guy.

11. I considered buying it for the ridiculous price of $39 a year, because after all they are trying to make a buck but my only option to pay was through Google pay.

1. Fix Calorie Counter + Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calorie Counter +: Restarting the app will resolve most errors.
2. Update the Calorie Counter + App. Here is how:
   1. On Android goto PlayStore » Search for "Calorie Counter +" » Open Calorie Counter + » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calorie Counter + » click "UPDATE".
3. Clear Calorie Counter + app cache: Clearing cached data will force your app to retrieve the latest data directly from Calorie Counter + servers.
   1. On Android, goto Settings » Apps » Select "Calorie Counter +" » click Storage » click "Clear Cache".
4. Check Calorie Counter + app permissions. If any of these permissions required to use your device's features are disenabled, Calorie Counter + might not work.
5. Uninstall and reinstall Calorie Counter +. If nothing else has worked, completely uninstall Calorie Counter + then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calorie Counter + not working

2. Fix Calorie Counter + Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calorie Counter + be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calorie Counter + not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calorie Counter + may not be able to connect to the Internet when running in the background.