Published by Numero eSIM

Report an issue with Numero Passport.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Numero Passport – eSIM Mobile Data for Travelers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Numero eSIM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Numero Passport Customer Insights

1. Airalo's USA esim 1Gb/7days is $3.The app is amazing for travelling abroad, and great price for Data eSIM πŸ™‚Very high rates ! Really ? Cannot believe ..90 usd for china 30 days /5 Gb... unbelievable.... Guys...take a look at other esim salers ! Really ? Wake up ! Too much greed !another new scamming app from numero.

2. This app has the same esim plans as Airalo app but is 2x-5x more expensive.

3. E.g. This app's USA esim 1Gb/7days is $15.

4. Users beware.

Steps to Troubleshoot & Fix Numero Passport Issues

1. Fix Numero Passport Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Numero Passport: Restarting the app will resolve most errors.
  2. Update the Numero Passport App. Here is how:
    1. On Android goto PlayStore » Search for "Numero Passport" » Open Numero Passport – eSIM Mobile Data for Travelers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Numero Passport » click "UPDATE".
  3. Clear Numero Passport – eSIM Mobile Data for Travelers app cache: Clearing cached data will force your app to retrieve the latest data directly from Numero Passport servers.
    1. On Android, goto Settings » Apps » Select "Numero Passport – eSIM Mobile Data for Travelers" » click Storage » click "Clear Cache".
  4. Check Numero Passport app permissions. If any of these permissions required to use your device's features are disenabled, Numero Passport might not work.
  5. Uninstall and reinstall Numero Passport. If nothing else has worked, completely uninstall Numero Passport then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Numero Passport not working


2. Fix Numero Passport Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Numero Passport be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Numero Passport not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Numero Passport may not be able to connect to the Internet when running in the background.

Reported Issues