Contact StaffTraveler Customer Service

Why should I report an Issue with StaffTraveler?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StaffTraveler Solutions B.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And I like the fast response members give on loads.Can't sign up! Tried signing up with Facebook and can't use app as I am named travel companion not staff - annoying as am the one with Zed fare booked & want to check loads.

2. So if my sound is on, the app alerts non sOnly problem I've been having is the time it takes to load flights even when inputting exact flight info.

3. Tried to create an account for my sister, the staff member, on my phone as she doesn't want the app on her device, but it won't let me as it links back to my email even though I put in hers and can provide all her verification infoEasy to use and very convenient.

4. There's always the message " this is taking longer than expected" but other than that it's an excellent app.efficient way to know load of other airlines for our personal travel.

5. Thanks for making standby travelling easier and definitely more relaxed!Great tool to have when checking other airline loads.

6. Also, when you snag a flight to look up, don't accidentally click back, or, poof! Gone! I thought the whole point of giving me 5 minutes is to give me 5 minutes! Nope.

7. I guess that's the price you pay when an app gets more popular.Protip for anyone who ever tries to contact the developer with an issue, especially a log in one: make sure to check your spam folder for their replies.

8. registration requires verification of employment, which may delay the process but protects us from getting unwanted people in the system.

9. typically takes 1 minute to get load on any flight.

10. For example, if I were to enter AA3290 and select the dates it would take a few mins to actually pull up that flight.

11. More importantly, allows one to see how many folks are already listed for the flight.Best resource app that nonrevs/staff can utilize.

1. Fix StaffTraveler Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart StaffTraveler: Restarting the app will resolve most errors.
2. Update the StaffTraveler App. Here is how:
   1. On Android goto PlayStore » Search for "StaffTraveler" » Open StaffTraveler » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StaffTraveler » click "UPDATE".
3. Clear StaffTraveler app cache: Clearing cached data will force your app to retrieve the latest data directly from StaffTraveler servers.
   1. On Android, goto Settings » Apps » Select "StaffTraveler" » click Storage » click "Clear Cache".
4. Check StaffTraveler app permissions. If any of these permissions required to use your device's features are disenabled, StaffTraveler might not work.
5. Uninstall and reinstall StaffTraveler. If nothing else has worked, completely uninstall StaffTraveler then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing StaffTraveler not working

2. Fix StaffTraveler Server issues & Internet Connection

1. Check network connection: An unstable Internet will make StaffTraveler be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to StaffTraveler not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, StaffTraveler may not be able to connect to the Internet when running in the background.