Published by Questar, Inc. on Mar 15, 2024

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  2. Pulling issues faced by users like you is a good way to draw attention of Questar, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GoTraveler

1. With our free streaming app, you'll have access to a vast library of travel TV shows, docuseries, and films that will transport you to some of the most beautiful and exotic places on Earth.

2. Our content features travel experts and enthusiasts from around the globe, sharing their experiences and insights into the best destinations, food, culture, and adventure activities.

3. Our content is curated by travel experts who provide insider tips, recommendations, and must-see destinations to help you plan your next adventure.

4. From the bustling cities of Asia to the serene beaches of the Caribbean, our library is your virtual passport to explore the world's diverse and stunning landscapes.

5. GoTraveler is also a great tool for people who want to travel but aren't sure where to start.

6. Welcome to GoTraveler, your go-to destination for unlimited travel inspiration!

7. Whether you're looking for inspiration or practical advice, GoTraveler has everything you need to start exploring the world.

8. But we're more than just a streaming service.

9. With the GoTraveler streaming app, you'll have all the entertainment at your fingertips, offering a vast and diverse library of movies, TV shows, and exclusive original content, all accessible anytime, anywhere.

GoTraveler Customer Insights

1. This is exactly what I was looking for, great travel shows with good streaming experience, it's all for free, the only thing i feel not so good about is the message "Sorry we have trouble playing the video" appears for two three times before the video actually starts being playedHello, I wanna enjoy watching Anthony Bourdain's shows and I want to enable closed captions to understand the dishes and ingredients used but it seems the closed captions are having a problem and when I enable it, the videos crash.

2. Or if that option is there I can't seem to find it.App is very good but you should add more languages instead of English like Hindi etc.Great way to watch all your favorite travel shows gor free!!Very good app.

3. Keep updating.Very good and interestin,one can learn many things arownd the world,thanks.Superior app easy to get used to quick will recommendGreat app to watch travel and culture stuff.

4. Please fix it asap also in your website has the same problem.It is a good app but you have updated it, it's previous version was better because videos could be downloaded and watched later in that version.

5. Please restore library feature.The app is great but it's a bummer we can't download episodes to watch offline.

6. Very informative.

Steps to Troubleshoot & Fix GoTraveler Issues

1. Fix GoTraveler Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GoTraveler: Restarting the app will resolve most errors.
  2. Update the GoTraveler App. Here is how:
    1. On Android goto PlayStore » Search for "GoTraveler" » Open GoTraveler » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoTraveler » click "UPDATE".
  3. Clear GoTraveler app cache: Clearing cached data will force your app to retrieve the latest data directly from GoTraveler servers.
    1. On Android, goto Settings » Apps » Select "GoTraveler" » click Storage » click "Clear Cache".
  4. Check GoTraveler app permissions. If any of these permissions required to use your device's features are disenabled, GoTraveler might not work.
  5. Uninstall and reinstall GoTraveler. If nothing else has worked, completely uninstall GoTraveler then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GoTraveler not working


2. Fix GoTraveler Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GoTraveler be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GoTraveler not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GoTraveler may not be able to connect to the Internet when running in the background.

Reported Issues