Contact MoDOT Traveler In Customer Service

Why should I report an Issue with MoDOT Traveler Information?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Missouri Department of Transportation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your tax cuts at work.Update: need to be able to remove all the icons (layer option?) It blocks seeing the roads highways etc, also having to keep switching back options to traffic and weather....why won't it just stay at those settings!!!!Good app, driving from southern CA during winter shows weather, Google maps sent me thru Colorado into dangerous blizzard when I could have taken southern route better than Caltrans app!Forcing people to download an app instead of designing a mobile friendly website is horrendously inaccessible, particularly for a service that many seek out in an emergency situation where they may only have access to limited cell data.

2. Refuse to fly blind and put my family at risk over poor website design and accessibility issues.After latest update the traffic cameras no longer work nor do messages showing slowed traffic, etc.

3. Highly recommended!When trying to view the traffic cameras, I can only get it to load the live feed once, but when I try to look at a different camera it will say, "Can't play this video." Then afterwards when I toggle the camera option off, then back on, it won't even let my tap on the camera icon.

4. It keeps me informed as to how traffic is flowing in my area and the winter mode allows me to view which streets are clear on my way to work at 6:00 am.

5. It's fine enough for weather and traffic, but I haven't been able to see footage from any of the cameras for months now.

6. Kinda need that to work so we can see what's going on at the spots with incidents, and plan around them accordingly.The new update is terrible, it must have been designed by a Modot engineer.

7. But overall very useful!Cannot view cameras, full data for delay or work zones.

8. Pressing and or long pressing on the pop-up boxes and location pins neither shows any additional text, nor opens camera footage.

9. The traffic cameras work and then they don't.

10. All you can view is what fits in the pop-up description boxes which only contain a single line of text with about 50 characters, not enough to show full descriptions.

11. When I first downloaded it, I could see live camera feeds just fine.

1. Fix MoDOT Traveler In Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MoDOT Traveler In: Restarting the app will resolve most errors.
2. Update the MoDOT Traveler In App. Here is how:
   1. On Android goto PlayStore » Search for "MoDOT Traveler In" » Open MoDOT Traveler Information » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MoDOT Traveler In » click "UPDATE".
3. Clear MoDOT Traveler Information app cache: Clearing cached data will force your app to retrieve the latest data directly from MoDOT Traveler In servers.
   1. On Android, goto Settings » Apps » Select "MoDOT Traveler Information" » click Storage » click "Clear Cache".
4. Check MoDOT Traveler In app permissions. If any of these permissions required to use your device's features are disenabled, MoDOT Traveler In might not work.
5. Uninstall and reinstall MoDOT Traveler In. If nothing else has worked, completely uninstall MoDOT Traveler In then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MoDOT Traveler In not working

2. Fix MoDOT Traveler In Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MoDOT Traveler In be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MoDOT Traveler In not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MoDOT Traveler In may not be able to connect to the Internet when running in the background.