Published by Passport America on Nov 30, 2023

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Why should I report an Issue with Passport America?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Passport America to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Passport America

1. Now, finding nearby campgrounds and RV Parks is easier than ever using our "Find Parks Nearby" feature, based on your device’s current location. - Push notifications when new campgrounds join Passport America. - Easy to use Campground Search Features and Mapping. - Passport America Members can log in to save Favorite Parks, Notes, Visited Parks and Trip Routes across all devices - then view them later when logged into their tablet or desktop. - Access campground information, even if you lose internet service with the new Offline Data Setting. - Read or write testimonials about your favorite parks. - Map Navigation and Directions directly to a Campground using your phone's navigation app. - Trip Routing will allow you to route your trip and show all Passport America affiliated Campgrounds/RV Parks within a distance that you specify.

2. Our FREE interactive app allows you to quickly find over 1,100+ affiliated Passport America campgrounds and RV Parks by City, State and Country.

3. However, only Passport America members Save 50% on campsites at over 1,100+ participating campgrounds all across North America and have access to certain login related features.

4. Passport America members can log in to save Trip Routes and view them later.

5. Members, fellow Campers, and RV Enthusiasts alike can hit the road with confidence with our Redesigned, ALL NEW and Improved Passport America app!

6. Our members are our #1 priority and we want to hear your experiences with our new Passport America App.

7. Passport America is the Original 50% Discount Camping Club since 1992.

8. Our mobile app is available for FREE to everyone who would like to explore our participating campgrounds.

9. Please send all comments, questions, suggestions and concerns about the App to info@passport-america.

10. All new amenity search feature will be available in a future update.

Passport America Customer Insights

1. The other half the search function doesn't work.More often than not I have to use the website.We swear by Passport America! It is our first choice in RV Trip Wizard.

2. Why pay exorbinate prices for a place to lay your head when you can pay half price and still have all a campground's amenities at your fingertips? We've been members for at least 10 years and it has saved us quite a bit of money every single year.

3. It's quick and responsive as I pull into a new town looking for a place to park it.The app and program had potential but just like many of the rv parks in the program, this app looks run down and old.

4. It all works except for the search features, when trying to search by amenities it stops with the close app send feedback options.

5. Other than to locate parks, the app seems kind of useless.We've PA members for 5 years and it has paid for lifetime membership costs several times.

6. Unable to get the card into Google wallet either.The app directs you to join or renew, but there doesn't seem to be a member access sign in.

7. That said I have been using the web to search for sites and just downloaded the android app with the date of the 21st update.

8. The update does look better, doesn't log you out going backwards like before.My comments are about the app, not about P.A. (I really like Passport America, by the way!) The app mostly works, and very well.

9. I am having trouble letting the app know that I am a member, which makes it unable to accept certain input from me, such as adding a testimonial to a place I've stayed.

10. Then you go on PA and all these grat camp sites pop up along the route and in no time I had reservations spaced out perfectly for my trip! Love this site!Pretty useless for a fee.

11. I don't believe this is worth the cost unless they add better rv parks and modernize the app.Gps location don't work on my Android.

Steps to Troubleshoot & Fix Passport America Issues

1. Fix Passport America Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Passport America: Restarting the app will resolve most errors.
  2. Update the Passport America App. Here is how:
    1. On Android goto PlayStore » Search for "Passport America" » Open Passport America » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Passport America » click "UPDATE".
  3. Clear Passport America app cache: Clearing cached data will force your app to retrieve the latest data directly from Passport America servers.
    1. On Android, goto Settings » Apps » Select "Passport America" » click Storage » click "Clear Cache".
  4. Check Passport America app permissions. If any of these permissions required to use your device's features are disenabled, Passport America might not work.
  5. Uninstall and reinstall Passport America. If nothing else has worked, completely uninstall Passport America then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Passport America not working


2. Fix Passport America Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Passport America be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Passport America not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Passport America may not be able to connect to the Internet when running in the background.

Reported Issues