Published by GigSky, Inc. on Oct 28, 2024

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Why should I report an Issue with GigSky: Buy eSIM Online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GigSky, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GigSky: Buy eSIM Online

1. This allows you to keep your existing SIM/eSIM while traveling and use an additional, independent data service during your trip. 1) Download the GigSky app: Get the app to explore different eSIM plan. 2) Choose an eSIM plan: Buy international data plan of 1-day, 15-day, or 30-day for your destination. 3) Activate the eSIM: Follow the app's instructions to activate the eSIM on your device. 4) Start surfing like a local: Start using the international travel eSIM for affordable data without roaming fees. 1) Global coverage: Stay connected in over 190 countries with regional, country-specific, and global eSIM plan. 2) Instant connectivity: With the app, you can instantly connect to global cellular networks through our eSIM app. 3) Transparent pricing: Clear, upfront pricing with no hidden fees. 4) Affordable rates: Cost-effective eSIM roaming data plans with no roaming fees and no hidden costs. 5) Compatible Devices: Our online eSIM supports all eSIM-compatible iPhones and iPads. 6) Convenient Usage: Keep your existing SIM or eSIM in your device and add a second data plan for travel. 7) Easy Top-Up: Quickly add more data as needed during your trip.

2. Plans can be bought 30 days in advance. 8) Customer Support: Access customer service whenever you need assistance. 1) Travelers: Whether you're on vacation or a business trip, eSIM for travel provides an easy way to stay connected. 2) Digital nomads: Stay connected to work while exploring the world with our international eSIM app. 3) iPhone and iPad users: Every eSIM-compatible iPhone and iPad user can use GigSky. 4) Crew members: Seafarers and flight attendants who require internet connections while on the move. - Simple, budget-friendly, and immediate connectivity. - Entirely digital—no physical SIM cards or Wi-Fi hassles. - Transparent pricing with no unexpected international roaming fees. - Easily add and switch between eSIM plan as needed. - Say goodbye to the hassle of searching for Wi-Fi and high international roaming fees.

3. Stay connected in 190+ countries with GigSky's eSIM data plan, and enjoy worry-free connectivity during your travels.

4. Choose from our 1-day, 15-day, or 30-day eSIM plans and save over 90% on international roaming charges compared to your mobile provider.

5. Yes, you can keep your existing SIM or eSIM installed while using a GigSky international eSIM for data services abroad.

6. At GigSky, we offer you cost-effective internet data plans through eSIM.

7. No, GigSky offers prepaid eSIM plans without any long-term contracts. 4) Can I use my existing SIM card while using an eSIM?

8. Download the app, buy eSIM online, choose your plan, and start surfing like a local.

9. Enjoy your trip with GigSky's easy-to-use eSIM plans.

10. GigSky offers a range of faster internet plans, including local, regional, and global options with 1-day, 15-day, and 30-day durations.

11. Plans start at as low as $4. 99 for various durations and data allowances, offering significant savings compared to traditional roaming charges.

GigSky Customer Insights

1. Best to avoid as there are many better operators who actualy care for users.Update: the app doesn't have the "remember login details" so every time you open the app need enter your login details.. and to make it even worse, is not happy to take my login details from Google password auto fill... (On my phone, android, pixel 4a)Paid for 1 Gb it lasted about 2 seconds and disappeared then said I was left with 0mbp.

2. But to my surprise your application slowed down my phone drastically.It has been crashing non stop even when i am not using it which indicates its running in background and crashing.I seriously dont know whats wrong with it.Terrible. Never worked and after 3 days waiting for support to solve the issue I just gave up and asked for a refund.

3. Safe travels!!I purchased an esim data plan for the first time because my current plan does not include roaming and it was a smooth experience.

4. I wish i knew that my phones supported esim as each time i traveled i had to get a local SIM and a data plan.

5. Sure an esim plan is a bit more expensive but it is worth it.Hi there,i have purchased a sim of yours and hence downloaded your app to activate it.

6. I installer the app, signed up for an account, purchased and adding the esim to my phone and activated it.

7. I set it up in less than 5 minutes and it actually works.This app is good but could be better the signal is poor, when you are on the coast near to the beach there is no more internet available for the rest of your trip.

8. As I was new to trying this, I thought maybe I made a mistake along the line of set up, so I paid for another 1 Gd over 7 day plan.

9. I thought its gonna be a application as usual as i have seen you guys are based somwhere around silicon valley.

10. However sometimes it stops working for no reason and to restart needs to be on WiFiI've used gigsky for probably 3 or 4 years.

11. Specialy tryng to tranfer esim to new device.

Steps to Troubleshoot & Fix GigSky Issues

1. Fix GigSky Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GigSky: Restarting the app will resolve most errors.
  2. Update the GigSky App. Here is how:
    1. On Android goto PlayStore » Search for "GigSky" » Open GigSky: Buy eSIM Online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GigSky » click "UPDATE".
  3. Clear GigSky: Buy eSIM Online app cache: Clearing cached data will force your app to retrieve the latest data directly from GigSky servers.
    1. On Android, goto Settings » Apps » Select "GigSky: Buy eSIM Online" » click Storage » click "Clear Cache".
  4. Check GigSky app permissions. If any of these permissions required to use your device's features are disenabled, GigSky might not work.
  5. Uninstall and reinstall GigSky. If nothing else has worked, completely uninstall GigSky then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GigSky not working


2. Fix GigSky Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GigSky be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GigSky not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GigSky may not be able to connect to the Internet when running in the background.

Reported Issues