Published by KLC

Report an issue with National Parks Passport Book.
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Why should I report an Issue with National Parks Passport Book -?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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National Parks Passport Book Customer Insights

1. Hope to use this to replace the My Passport app from Eastern National.Looks like it is a great app but it is extremely difficult to get any info without a loud annoying ad popping up, and then I cant close it immediately.

2. I had a reply within minutes and further discussions! Excellent support!Very informative app! It tells you the a little info, operating hours, fees (if any), contacts, and address of the national park of your choice.

3. It could be great but right now it's not usable, which is a shame.I downloaded this to replace the National Parks My Passport app which is no longer being supported.

4. Other than having some place to check off where you have visited or bucket list items, I find it pretty uselessExtremely glitchy, can't sort alphabetically.

5. Also able to add notes, great app and thanks for the upgrades!! I now have 50 parks visited.

6. Update: Wow, it's amazing to find an App Developer who not only replies immediately to comments, but also actually implements suggestions, all within two days! I'm updating my rating from 4 to 5 stars.Cannot complete sign up.

7. I like the ability to upload my photos, write notes, etc, however how can I get ads to stop popping up? Is there a paid version? I'm hopeful there is a way to do so or I will most likely just remove the app because the ads really impede on my experience and ability to use this app efficiently.

8. When I returned to the sign up page (in Chrome I think), a message stated that confirmation couldn't be completed (or something similar).

9. Great idea, execution is lagging.The app has great info on each park, and should be very helpful.

10. The map view should have a different color pin for visited parks, and/or a filter to display only visited parks.

11. When I select places I visited or bucket list, the map shows all.

Steps to Troubleshoot & Fix National Parks Passport Book Issues

1. Fix National Parks Passport Book Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart National Parks Passport Book: Restarting the app will resolve most errors.
  2. Update the National Parks Passport Book App. Here is how:
    1. On Android goto PlayStore » Search for "National Parks Passport Book" » Open National Parks Passport Book - » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for National Parks Passport Book » click "UPDATE".
  3. Clear National Parks Passport Book - app cache: Clearing cached data will force your app to retrieve the latest data directly from National Parks Passport Book servers.
    1. On Android, goto Settings » Apps » Select "National Parks Passport Book -" » click Storage » click "Clear Cache".
  4. Check National Parks Passport Book app permissions. If any of these permissions required to use your device's features are disenabled, National Parks Passport Book might not work.
  5. Uninstall and reinstall National Parks Passport Book. If nothing else has worked, completely uninstall National Parks Passport Book then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing National Parks Passport Book not working


2. Fix National Parks Passport Book Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make National Parks Passport Book be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to National Parks Passport Book not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, National Parks Passport Book may not be able to connect to the Internet when running in the background.

Reported Issues