Contact Easy Video Cutter Customer Service

Why should I report an Issue with Easy Video Cutter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NAINGDroid to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Video editing is CPU intensive work, It may take time.

1. It is just and extremely well put together app.Works like a charm, app does everything you'd expect it to do, from video trimming, merging, compression, video effects, video speed to extracting audio from video, this app does what it's meant to do and it's easy to use as well.

2. So far, I've only tried cutting off a section of video which works fine.

3. This app is wonderful in editing those videos to cut just the segments we really adore, or zooming in on something in a video to make it more noticeable for whatever reason.

4. I'm glad I'd had prior experience with basic video editing, because I can't see ANY help or tutorial in the app or on the website.

5. I have tried other apps and couldn't even get the video to play.

6. Just slide your start and finish points, watch the video, and if you need to extend those points in or out, slide again.

7. Merging was useless! Merged output was a tiny, thumbnail video, whether at default or high quality options.

8. The rotate feature seems to be broken the video rotates but then it freezes after a few seconds.

9. I plan to try the compression and sound removal features later.This is the best video cutter.

10. The learning curve was slight to moderate (for a video newbie).

11. Quick, efficient, effective video editing.

1. Fix Easy Video Cutter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Easy Video Cutter: Restarting the app will resolve most errors.
2. Update the Easy Video Cutter App. Here is how:
   1. On Android goto PlayStore » Search for "Easy Video Cutter" » Open Easy Video Cutter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Video Cutter » click "UPDATE".
3. Clear Easy Video Cutter app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Video Cutter servers.
   1. On Android, goto Settings » Apps » Select "Easy Video Cutter" » click Storage » click "Clear Cache".
4. Check Easy Video Cutter app permissions. If any of these permissions required to use your device's features are disenabled, Easy Video Cutter might not work.
5. Uninstall and reinstall Easy Video Cutter. If nothing else has worked, completely uninstall Easy Video Cutter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Easy Video Cutter not working

2. Fix Easy Video Cutter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Easy Video Cutter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Easy Video Cutter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Easy Video Cutter may not be able to connect to the Internet when running in the background.