Published by Enkisa

Report an issue with Contacts Backup.
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Why should I report an Issue with Contacts Backup: Easy Backup?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Enkisa to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Contacts Backup: Easy Backup image 1 contact Contacts Backup: Easy Backup image 2

Contacts Backup Customer Insights

1. But it didn't sent the contacts anywhere... Plus, trying to open the menu makes the app to crash!Good but aint saw them yet I think if it is the numbers that was mine they done a veryquick job and it will be well done i also think more people should use them and tell the friends i dont know if they do alk things like picture aswell.

2. After scanning the contacts, it showed the "send" button.

3. that would be a very good idea cause the quickness of them doing it was.

4. Cause.

5. good and a would use.

6. againFINALLY a app that actually did what it said it would and it took only 8 seconds to send my 294 contacts to IOS!!!!! HIGHLY RECOMMENDED!!!Used to rely on memory chip to back up contacts and move from device to device now faster backup and dont worry about info from one device to another going who knows where its backed up!Worst app, only ads...backs goes to some unknown locationThe ads interrupt the flow of the UI, making the necessary steps less obvious.Many, many progress stops for ads, also Why need photos? And need more other explanationsIt backs up contacts, but you cannot access them.

Steps to Troubleshoot & Fix Contacts Backup Issues

1. Fix Contacts Backup Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Contacts Backup: Restarting the app will resolve most errors.
  2. Update the Contacts Backup App. Here is how:
    1. On Android goto PlayStore » Search for "Contacts Backup" » Open Contacts Backup: Easy Backup » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Contacts Backup » click "UPDATE".
  3. Clear Contacts Backup: Easy Backup app cache: Clearing cached data will force your app to retrieve the latest data directly from Contacts Backup servers.
    1. On Android, goto Settings » Apps » Select "Contacts Backup: Easy Backup" » click Storage » click "Clear Cache".
  4. Check Contacts Backup app permissions. If any of these permissions required to use your device's features are disenabled, Contacts Backup might not work.
  5. Uninstall and reinstall Contacts Backup. If nothing else has worked, completely uninstall Contacts Backup then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Contacts Backup not working


2. Fix Contacts Backup Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Contacts Backup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Contacts Backup not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Contacts Backup may not be able to connect to the Internet when running in the background.

Reported Issues