Published by SinReVid Lted

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Why should I report an Issue with Compress Video: Video Cutter -?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Compress Video Customer Insights

1. I have made 12 videos , but none of them are shown in this app.This is amazing..I haven’t use yet..but reviews are seems good...so, I prefer to use the app first & then I can become sure about the effectiveness of the app...I think this app will gives the ability to compressing, triming, merging of a video clip & besides, I can extract the mp3 from the full video or from the compressed video...But most of the apps shows a huge ads during the work in process..It’s really very much irritating.. & the ads remains for 1 minute full, my working moods are gone.really it is a worst app,I installed this app accidentally by my friend, but did not find it useful for me.

2. Then at the end of it...it's still the same size,(1.8gb)I haven’t use the app yet..but I have listened a lot good compliments about this app...i hope this would be good enough to cut & compressing video clips.. I request to all of you to download the app & try it.you won't be dissapointed,, the outstanding performance of this app will never let you down.. YOU can cut any parts of a longer video clip & extract the audio from it or remove it..you can also add some music to make the video enjoyable.. That's all from me.. I would give this app 3out of 5When you download the app it gives you a couple days free trial before automatically charging over 200 dollars for one year of the full version.

3. It help me to convert a screen video record file of 2.5GB to 429MB without change in the quality of the video and this has adversely reduce the money I spend on storage devices.Wouldnt recommend.

4. I wonder if maker mistook price by one digit and meant 15$ ?Old version was so good that it used to compress the video just in less than half time that of new version.

5. Opening/choosing a video does takes quite a while, bec the app literally opens up your phone's "All Videos" but you can later choose specific folder to get the video you are trying to compress.

6. Then when I tried to click and check to what size it had been compressed the screen comes to a default highlighted five star screen where to move ahead you have to click and give it a five star rating .

7. Not production ready ! When wanting to select a video, the app selects last video by default.

8. Can anyone tell me if there is any way to get refund of my money?What I like very about this app is reducing the size of the compressed files without detriment in the quality.

9. Now it is useless , consumes more time and doesn't show the required the videos that I wanted to compress .

10. Tried asking for a refund from google and they said no and then tried to contact developer and there was no response there either.

11. Its really a very very big amount for me in crucial corona period.. I contacted Google PlayStore & they asked me to contact with the app developer.

Steps to Troubleshoot & Fix Compress Video Issues

1. Fix Compress Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Compress Video: Restarting the app will resolve most errors.
  2. Update the Compress Video App. Here is how:
    1. On Android goto PlayStore » Search for "Compress Video" » Open Compress Video: Video Cutter - » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Compress Video » click "UPDATE".
  3. Clear Compress Video: Video Cutter - app cache: Clearing cached data will force your app to retrieve the latest data directly from Compress Video servers.
    1. On Android, goto Settings » Apps » Select "Compress Video: Video Cutter -" » click Storage » click "Clear Cache".
  4. Check Compress Video app permissions. If any of these permissions required to use your device's features are disenabled, Compress Video might not work.
  5. Uninstall and reinstall Compress Video. If nothing else has worked, completely uninstall Compress Video then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Compress Video not working


2. Fix Compress Video Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Compress Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Compress Video not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Compress Video may not be able to connect to the Internet when running in the background.

Reported Issues