Published by Shankar D

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Why should I report an Issue with Easy Signature - Digital Signature - eSignature?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shankar D to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Easy Signature Customer Insights

1. Thank you.can sign a 1000 times in the app, but how do i sign it directly on a photo / document? saved it but can't find it.it's all blank when i save it in my phone with a transparent bg😐 and there's no instruction to how you put it in a file..?Exactly what I wanted , an app which you can share a transparent signature.Emits very clear signatures and easy to send.

2. But! If you save it into your phone as an image it will appear blank (like, all black).Rathet good, but would be better if it would allow the signing portion to cover the whole screen, since you have ro sign rather big for it a phone touchscreen to pick up the detaiks of a paper signature.

3. Just include a very small bar you can swipe to get the controls.Awesome app, and as far as I know it's the only one that allows you to save signatures in the PNG format, therefore saving you from having to photoshop your signature and make its background transparent.

4. Rotating it, even while naming the file, will clear your signature and save a blank file.

5. So this app allows you to create an e-Signature on a transparent background (you need to select the transparent background options in settings).

6. If you sign in landscape mode, the device must stay landscape until you save your signature.

7. Not subtracting any stars for that, because the app is still good functionally AND it didnt seem to be plagued with ads like most apps on the play store.Works halfway well.

8. Ideal if you simple need to capture a signature.

9. No ads, simple, easy to use, and to the point.Brilliantly simple, no ads or unnecessary extras.

10. Once done, if you send it to your laptop and input onto document, it works.

11. Wonderful application.Clear and easy to use.

Steps to Troubleshoot & Fix Easy Signature Issues

1. Fix Easy Signature Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Easy Signature: Restarting the app will resolve most errors.
  2. Update the Easy Signature App. Here is how:
    1. On Android goto PlayStore » Search for "Easy Signature" » Open Easy Signature - Digital Signature - eSignature » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Signature » click "UPDATE".
  3. Clear Easy Signature - Digital Signature - eSignature app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Signature servers.
    1. On Android, goto Settings » Apps » Select "Easy Signature - Digital Signature - eSignature" » click Storage » click "Clear Cache".
  4. Check Easy Signature app permissions. If any of these permissions required to use your device's features are disenabled, Easy Signature might not work.
  5. Uninstall and reinstall Easy Signature. If nothing else has worked, completely uninstall Easy Signature then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Easy Signature not working


2. Fix Easy Signature Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Easy Signature be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Easy Signature not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Easy Signature may not be able to connect to the Internet when running in the background.

Reported Issues